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6.7 / 10 Guest Rating

Shandon Hotel

36-38 Church Road, Richmond upon Thames, gb

Shandon Hotel - main view

About the Property

Convenient Location
Located just a few hundred metres from Richmond Station and the town centre, the Shandon Hotel offers easy access to all of Richmond's attractions, bars, and restaurants.

Modern Amenities
Enjoy clean and stylish rooms equipped with LED flat-screen TVs, comfortable beds, and elegant bathrooms with granite surfaces and chrome fittings.

Exceptional Service
With a 24-hour reception and multilingual staff fluent in English, Romanian, and Slovak, the Shandon Hotel ensures a seamless and welcoming stay for all guests.

Book your stay at the Shandon Hotel now for a perfect blend of convenience, comfort, and quality service.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Heating
Non-smoking throughout
Private parking
Daily housekeeping

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that Shandon House does not have any left luggage facilities. Please note that parking spaces are very limited and are strictly on a first-come, first-served basis.Parking is subject to availability due to limited spaces. This property does not accommodate bachelor(ette) or similar parties. This property is located in a busy area so guests might experience some noise. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Small Double Room - Photo 1
Small Double Room - Photo 2
Small Double Room - Photo 3
Small Double Room - Photo 4
Small Double Room - Photo 5
Small Double Room - Photo 6
Small Double Room - Photo 7
Small Double Room - Photo 8
Small Double Room - Photo 9
Small Double Room - Photo 10
Small Double Room - Photo 11
1/11

Small Double Room

The Small Double rooms have a compact double bed which is 4 feet (4 ft) in width. All Small Double rooms have private bathrooms with a cubicle. There is also a flat-screen TVs with Freeview, tea/coffee making facilities and free WiFi. These rooms cannot accommodate any extra beds or cots. The maximum number of guests in the room is 2 (either 2 adults or 1 adult and 1 child).

12 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
ShowerTVRadioDeskFanToilet

Compact Double

Non-refundable
Room Only
20% OFF$97.21

$77.77

Includes taxes & fees

Guest Reviews

6.7
Good2368 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness5.1
Service8.6
Location8.6
Room Quality5.6
Amenities6.1
Value for Money7.5
Food and Beverage6.1
Overall Experience6.1

Select topics to read reviews

E
ElliotttrTR
Verified booking
extended_group
Standard Room
Stayed in May 13, 2026

"An easy place to reach and a bed for a night or two at a very reasonable price with kindly staff."

7.0

There is no breakfast and no lounge area for guests at all. Staff are kind and helpful. The hotel is being repaired in some areas but there are many broken things in the rooms - windows and their cranes falling outwards, or no handles in them. Some mattresses are really too old now. The lack of a fridge in the room makes the lack of breakfast even more difficult for some. Smoking was prohibited but the first room I stayed in smelled of smoke. Repairs were going on while guests were trying to get in and out. The main good points are the kindly staff and the price.

As stated above.

Helpful?
J
JaynegbGB
Verified booking
couple
Standard Room
Stayed in May 12, 2026

"Won’t be going there again"

3.0

Location and parking

Rooms were grim, windows didn’t close properly, the first room we we allocated was tiny and the shower curtain and unit looked grotty, the tap didn’t work. We asked for alternative room and it was bigger and better but the sheets and pillows didn’t smell fresh

Helpful?
B
BeverleygbGB
Verified booking
couple
Standard Room
Stayed in May 10, 2026

"Disappointing pictures nothing like what was advertised online!"

5.0

Location was what we needed

Disappointed I was not told when I called the hotel in the morning of our reservation that there was substantial work going on inside the hotel. When we arrived the reception area was covered in dust and wood was being cut up and lots of drilling. No facilities or toilet to get changed in before a wedding, my husband had to get changed in the carpark! Room was clean, bed very uncomfortable and no furniture to store our clothes we had to lay them on the floor!! We arrived back at midnight and not even a bottle of water in the room

Helpful?
S
SusangbGB
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Good"

1.0

Location

Everything

Helpful?
G
GeraldgbGB
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"You would get more showers and bathrooms in a hostel. Very poor"

5.0

Location was good.

No breakfast. Room was too small and there seemed to be only one bathroom and shower for 20 rooms.

Helpful?
D
DonnagbGB
Verified booking
extended_group
Standard Room
Stayed in May 3, 2026

"The price did not reflect the standard we turned up to"

3.0

Only 2 of the rooms that were refurbished were ok

One room we had was very dirty the corridors and even communal bathrooms dirty. Mould in the bathrooms plus other things to many to mention. The pictures of the rooms on the website were not what we turned upto. Even if it was being refurbished. Only the lower ground had been done and even they were nothing like what we seen on there. One of the refurbished rooms had a light that fell out of ceiling and the bathroom doors had a gap at the bottom which was not cut straight. The hotel had materials on show for work being done. The price we paid was not worth what we turned upto. We have photos but are waiting for a reply from the management before we do anything else.

Helpful?
D
DeegbGB
Verified booking
extended_group
Standard Room
Stayed in Apr 30, 2026

"Disappointing"

2.0

No door on the shower ,no hairdryer and the bed was most uncomfortable

Helpful?
A
AlexgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

9.0

Tbc

Tbc

Helpful?
P
PhoebegbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Would not have booked if I knew."

6.0

The location was central

It was being renovated and there is a big construction site next door, neither was advertised.

Helpful?
T
TomaszgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 23, 2026

"Exceptional"

9.0
Helpful?