Court Square Hotel Long Island City New York , Belvilla District 6 Formerly Sonder

Room size Kitchen well equipped

We stayed 4 days. The room was not cleaned even once, towels not changed, no front desk meant absence of any standard hotel services, the bathtub drain got clogged, there were almost no hooks in bathroom, just a short bar which we could put just one towel on with nowhere to put the other three towels, The room was very dark with no lights other than dim lamps on bedside nightstand and above the kitchen counter. It was difficult to do any work at the table in the middle of the room.

Nothing ! It was not hotel , !!

This was not a hotel mostly look like a shelter with smell of weed , dirty & old ….

They gave me a dirty room that wasn't cleaned after other tenants! They didn't want to change it and didn't give me my money back! Beware, they're scammers! I'm going to sue them!

They gave me a dirty room that wasn't cleaned after other tenants! They didn't want to change it and didn't give me my money back! Beware, they're scammers! I'm going to sue them!

Comfortable , location convenient to shops and subways, staff was very helpful and easy access.

We liked everything.

The presence of the elevated train line is quite loud - but you do get used to it and are able to zone it out. It doesn't run overnight, but does start quite early in the morning.

O prédio é literalmente na frente do metrô, em 15minutos estamos na ilha conectados a qualquer linha necessária. A cama é confortável e o nosso apto era espaçoso.

A internet não funcionava, dependemos do 5g todos os dias mesmo dentro do apto. O check in apesar de fácil é estressante pois eles enviam as informações muito em cima da hora. Sentimos falta de alguns itens básicos na cozinha: sal, papel toalha/guardanapo, saco de lixo.

The location was ideal for means, as well as ease of access once explained by staff, I had hoped for a larger room, but for our necessities it actually service really well The hotel is right next to the subway, as well as many really nice places to eat and shop around the area was ideal for our means as well.

The staff were incredibly rude over the phone when I tried to ask them about how their service worked. Even though I booked a check-in time for two to 3 o'clock, I was confused when the staff were very strict on the 4 o'clock check-in time although didn't really hinder our stay the customer service wasn't really all that great. Another thing is when we got to the room they never really specified how anything worked. It was basically also self-service. We had also failed to realize that they never gave us a Wi-Fi password or anything like that so the TV and amenities didn't work.