Court Square Hotel Long Island City New York , Belvilla District 6 Formerly Sonder

Do not come here. It's worst experience in my life. No one will take care of you. They don't want to take responsibility for any issues at all. What you are going to see is that people waiting outside to get their room for 4~10hours and ends up with no room. No housekeeping. No one wants to resolve the problem but Manager Tommy.

Do not come here. It's worst experience in my life. No one will take care of you. They don't want to take responsibility for any issues at all. What you are going to see is that people waiting outside to get their room for 4~10hours and ends up with no room. No housekeeping. No one wants to resolve the problem but Manager Tommy.

Čisté a dobre dostupné do centra NY. Na začiatku nám chýbali obliečky pre jedného člena ale všetko sa dalo dohodnúť a ráno boli pripravené.

Trochu bolo počuť hluk a nadzemné metro ktoré jazdí do noci a skoro ráno. Môže to byť pre citlivejších problém. V tom čase keď sme tam boli mi tak druhý deň vypadlo wifi tak sme boli odkázaný len na mobilné dáta…

The room was a good size with good facilities , very comfortable bed and nice bathroom . In a good location - convenient for tube and accessing Manhattan .

Sadly the WiFi was non-existent which caused me great frustration. Surely, with people being able to work remotely this is an essential requirement ? I reported this issue immediately upon accessing my room and during my 6 days stay , communication provided very difficult- other than cleaning staff (who did not speak English ) there were absolutely no staff available at the property . I managed to speak to one person on the first day on the number they provided, but she was clearly uninterested and no remedy action was taken as promised . The TV did not work ever (I think this was because it was linked to the WiFi) and the fridge had a layer of water on the top shelf which dripped down so I could not use effectively. I was finally able to liaise with the hotel provider via my booking app but because I had scare access to WiFi - mainly in tube stations and cafes - their response communication was not timely . Basically all they did was apologise and say how frustrating it must be . Yes it was …. I found their response most unsatisfactory. Having no WiFi did impact negatively on my holiday without question. Other people I meet in the lifts and lobby also said they had very limited access to WiFi . Finally - on the reviews publish I saw no mention of the noise from the train station close by - which on the side I stayed was horrendous .

Great location and had a kitchen which was a plus. Highly recommend.

Location is good

Room is not clean when I check in The dishwasher does not work even I pinged the service few times inside the app.

No breakfast. Location good. Court Square Diner across great for breakfast, Lunch, and Dinner.

Nice and quiet in the building.

The location was nice. The room was great.

I liked the property. The only thing was I was extremely confused. I don’t think I was really made aware or that it was clear that there was no front desk. so I had to call Booking.com to figure out how I got into my room.