Court Square Hotel Long Island City New York , Belvilla District 6 Formerly Sonder

The room/studio is very good , has anything a guest need. Spacious and comfortable

The customer service is not good, it takes them time to reply and basic issues like code not working aren't treated appropriately and on time, I had an issue with the code not working and I got stuck outside the hotel for two hours until they fixed it.

The property was centrally located. No private Parking but there is a garage on the next street over. THE VIEW from the 7th floor was amazing.

No space in the bathroom for hanging or placing items. Just 2 hooks next to the wall, awkwardly placed around the corner.

The hotel is close to stores like Trader Joe's and other eating locations. Security wise, there was nothing to fear. You get your code for the main door and room...good.

The sanitation was horrible. The floors were dusty and worst of all, the duvet wasn't changed. My kids had to sleep with no cover because the blanket had stains like people had sex and it wasn't washed. They just took off the outer sheets...horrible. We opened up the sleeper couch and it was worse. Dirty, stained sheets with food crumbs everywhere. No bedsheets change throughout the stay. With how it is managed, it's good for visitors to have extra sheets for replacements throughout their stay.

It was never mentioned that this is not hotel but no-staff present residential building and made me unsafe to go to at night. I’ve only stayed one night yet saw several people stuck at entrance with luggage.

位置方便，床很舒服，厨房餐具齐全。

1.无人值守，也没有收到承诺入住前发送的开门密码，在大门口研究半天，最后给客服打电话才搞清楚，对英语不好的客人很不方便。我住了7天，每天都看到新客人在大门口迷茫。 2.Wi-Fi坏了，客服说在修，可是7天也没修好。 3.浴缸下水不畅，水压也不够。 4.吐司机是坏的。 5.空调噪声巨大。

No

No front desk.