Casa Cleo by Viadora

Amazing

Beautiful hotel, spacious rooms, comfortable beds.

The service was absolutely terrrible. Once night rain was pouring into our room and they had no idea what to do about it. They have yet to refund our money. I've had to file a formal complaint with Booking.com and my credit card. The location was so-so. The breakfast also left a lot to be desired.

Host and Alfredo(security guy) helped us when we arrived, they explained how to get around places to eat. Alfredo explained the history of the place, my kids were amazed with facilities. It is quiet place, good place for family to stay. We arrived late, we felt safe, we went for walk late.

None

Our 3rd trip to CDMX, staying at this location, will continue to come and stay here. The hotel is lovely, similar to having a one bedroom apartment in the city. La Condesa is full of excellent restaurants, lovely people, great parks, definitely worth a visit. Everything is close by or within a cheap Uber ride away.

The hotel was delightful. Friendly and charming front desk and doorman. Hotel is done to a high standard and no detail has been overlooked. The room itself was a fully equipped apartment, could stay here a month and be right at home. We felt secure and had a very enjoyable stay here. Appreciated that there was some water and soft drinks stocked in the fridge. Enjoyed the vinyl records and turntable. It was so nice to return to Casa Cleo after venturing out around the city. Easy to get Ubers and the Condesa/Roma Norte neighborhood is peaceful, green and walkable, coffee shops and restaurants around every corner. My only complaint is that we were only here for 2 nights. We will be back!

Amazing hotel. The staff were excellent.

I can't imagine a better stay in CDMX. Having a quiet, cool room with a kitchen and a bath was heavenly. The staff was super fun, friendly, and helpful and the most amazing food options are within a ten minute stroll.

Casa Cleo - A Hidden Gem in Condesa! We loved everything about this property! From the moment we arrived, the staff - Daniel, Adrian, and Alfredo made us feel incredibly welcome and taken care of. Everyone was warm, attentive and genuinely kind. Daniel’s food recommendations were absolutely spot-on and led us to some of the most delicious meals we had during our stay. The hotel is nestled in the beautiful, tree lined neighborhood of Condesa, which felt both safe and serene. There’s greenery everywhere-truly a breath of fresh air in the heart of Mexico City. Casa Cleo itself is charming and full of character. The rooms are clean and well-maintained, and the attention to detail really shows. We also appreciated the security: the front gate remains locked and is only accessible by room key or with the assistance of the porter, who always greeted us as we arrived. Overall, Casa Cleo is a wonderful place to stay in an unbeatable location. We can’t wait to return!

Property was very clean and safe. The staff was very friendly.

Very nice and modern hotel. The staff is very friendly and helpful . The room was modern and very comfortable