Genji Kyoto, a Member of Design Hotels

Boutique hotel along the river. We stayed in room 101 - only a few steps from the front desk/bar which my husband found amusing 😂 Only complaint - the room had an unusual odor, I think from being on the ground floor. Not bad enough for us to complain to management as we only stayed 2 nights, and clearly it was a known issue because there was an air purifier and some kind of dehumidifier. It was extremely spacious and well appointed though! Nice, big wooden bathtub was unique. Beautiful rooftop and great food, too. Excellent service.

Beautiful hotel. Lovely gardens and interior design. Most of all, the fantastic staff made the experience.

Everything...kindness, recommendations & proactiveness of staff...location - close to Central station & metro stations giving easy access to all our activities in and beyond Kyoto...great, quiet neighborhood by the Kamo river, with great tips on cozy neighborhood cafes/jazz bars/shops to visit, relax and enjoy...Very unique hotel design (across rooms, lobby, garden, skyroof forest...), blending tradition with modernity and practicality - really elevates the experience! And great breakfast as well as overall menu (specially wagyu meat sandwich!)...

Beautiful property. The rooms are so comfortable, you don’t want to leave.

We returned recently from a family vacation to Japan where we stayed at three hotels. The Genji Kyoto was the favorite of everyone from our nearly 8-year-old granddaughter to her parents and grandparents. Within the first hour of checking into our river facing rooms, we saw two pairs of eagles soaring nearby, multiple herons and large turtles, and even a nutria swimming from bank to bank. The beautifully decorated rooms had tatami floors, comfortable beds, the roomiest shower and separate bathtub, and floor to ceiling views that could be covered by light-blocking power controlled shades. The hotel location lent itself to early morning walks or runs along the river. We loved having the option of being served breakfast in our rooms. The entire staff were outstandingly friendly, courteous, cheerful, and helpful with advice on sightseeing and restaurants. We want to especially thank the General Manager Ms Yamaguchi, who spent over an hour helping our son when we had an opportunity to spend an extra night at the Genji. She helped change train reservations, cancel same-day hotel reservations at one Tokyo hotel, and make reservations at a different Tokyo hotel--all without any financial penalty. She even gifted our granddaughter with the most delicious specialty chocolates at our departure. Thank you, Genji Kyoto, for making our daughter-in-law's and granddaughter's first trip to Japan a very special one.

Beautifully designed and reimagined original machiya house in residential neighborhood by the river. The rooms were large and comfortable, with traditional tatami mats, ofuro tub, and very comfortable beds. River views are beautiful and the roof deck bar is a treat. The best part of the stay was the staff, from the super attentive GM and all other attendants, we felt less like tourists and more like visitors to a great city.

Loved everything!

This hotel was everything we could’ve dreamed of and more! It was insanely beautiful, the staff was kind and courteous, and the amenities were plentiful. The location was a little difficult to get to via car, but we did not mind walking for this wonderful place. I cannot recommend this hotel enough!

Everything was perfect! My husband and I don't have one bad thing to say about the hotel or the staff. The minute you walk through the door you just know that it's going to be a good experience. The bed was comfortable, great shower, fluffy towels, and a wonderful designed room. Overall it was a lovely room and had everything we needed. We liked the location, because it was a peaceful neighborhood, but still near coffee shops, and cafes. If you want to be where the tourists attractions are it's not a long walk, but one could always take a taxi. We also enjoyed our breakfast on the rooftop patio, but also had breakfast in the lobby. Both were nice. You can also have it delivered to your room. The staff went over and beyond to make our stay nice. They were very helpful and gave us some good ideas on what to do & where to eat for our short 3 night visit. My only complaint, I wish I would have booked the hotel for more nights. When we return we will definitely stay here again.

This cute little hotel has superb staff, excellent location, gives you a good taste of authentic lanes of kyoto, food is flavorful with vegan options and beautifully designed rooms. Loved my stay here and will highly recommend this place and would love to go back. Amenities are super good and views from terrace are gorgeous.

Exceptional hotel in Kyoto with wonderful staff, lovely design and well setup rooms with a nice mix of modern and traditional. The rooftop terrace is an amazing spot with stunning views. The location was also great - in a quiet area but close to a subway station