Genji Kyoto, a Member of Design Hotels

staff very professional, breakfast was amazinf and the hotel offered to the guests a free welcome drink! we loved it

nothing, everthing was so perfect

We stayed here for 3 nights and absolutely loved it. A great location, easy to get just about anywhere from the hotel. The service and staff we're some of the best we've ever had the pleasure to stay with. We highly recommend this location and would stay here again for sure! Thanks Genji Kyoto for taking care of us!

Great Design & great people, fantastic friendly!

We loved this place. The staff was lively and helpful, room comfortable, location ideal.

Exceptional hospitality. Beautiful design. 10/10

First of all, the design of the hotel was outstanding. It felt like a dream. The staff were incredibly warm, friendly, and helpful, yet very professional. We absolutely loved our room. The bathroom and bed were extremely comfortable. The view from our room was breathtaking.

The only thing I was unhappy about in this hotel was staying for just one night. I wish I could have stayed longer to fully enjoy it because everything was flawless.

We had a wonderful stay at Genji Kyoto, a Micheline Key hotel. All staff went above and beyond to ensure our stay was a relaxing and comfortable one. The location is convenient. Our family of 4 had 2 rooms 501 and 502 with nice views of the city. Thank you to Eri and all staff.

The design and architecture was lovely. Boutique hotel located within a quiet neighborhood

We were in Japan for 3 weeks and this hotel and Kyoto were our favorite parts of the trip. I can't add much to what's already been said by other reviewers but here are a few clarifications: We were in a top floor corner river view flooded with light and windows on two sides. There's radiant floor heating that we found too warm and had the temp lowered by the staff. We did not have any issues with the room overheating since there were no awful presets on the thermostat that shut off the a/c during the night unless movement was detected. The bedding was perfect and we could keep the room as cool as we wanted. Some nights we turned off the a/c and propped open the balcony doors. The bench seating in the room was a bit too low for us but the bed height was perfect. Summers in Kyoto sound very hot and humid but I have no doubt the staff can make the temp comfortable. Location of the hotel is a huge plus. Walking less than a block to a taxi drop off (LiveMax hotel) was so enjoyable- adorable neighborhood. The street is flat and nicely paved- don't worry about the walk or dragging suitcases (staff will help) but even for us (seniors with knee issues) it was easy. We went to the Italian restaurant one night at the Hyatt Regency and remarked that we were so glad to be staying at the Genji and not the Hyatt. Staff here is so amazing and genuine. Every person was so exceptional- they all deserve to be singled out. The breakfast was delicious and their restaurant also has wonderful food in the evening. I'm surprised more guests don't eat there. The only thing I would change are the chairs in the lobby/dining area with low wooden backs. The design is cool but they are quite uncomfortable. However, there are comfy padded benches available. I could rave more about the entire experience but other reviewers have covered it.

We loved everything about this hotel. Staff, rooms, location, ambience, breakfast, bar, and meals were all top notch. It was close enough to get to kyoto sights but far enough away for peace and quiet. We thoroughly enoyed everything, and would 100% stay here again.