Massanutten Resort

There was a lot to do on the property, most things have to be driven to.

My reservation was given to somebody who checked in earlier than I did with the same last name. We did get this switched out however I had a two day stay and the morning is day too. I receive a text thanking me for my one night stay, so I had to go through hoops to prove to them that I had booked for two nights they claim it was a glitch in their system that caused it. Also, if you have a young child wanting to use the waterpark be prepared to pay an observers fee to sit in the park and watch your child. It was close to $90 for three people to enter the waterpark and that’s two of them just sitting in chairs watching.

It was convenient to be on the resort.

The room is very dated. The bed was uncomfortable. the pillows were small and old. The room was tidy but not clean. There was a package of lysol wipes in the open closet that we walked past in the hallway. I went and got those lysol wipes and cleaned our room. Even the toilet was noticably dirty.

Location , grounds

Rooms, no coffee pot but we had coffee to make a pot I called and reported it coffee pot never came

No ice machine is provided. Refrigerator had a broken door. Only a few stations on the TV. The TV remote apparently needed new batteries because you had to stand in front of the TV for it to work.

The property is beautiful, quiet and very private.

We couldn’t check in to our condo until 5pm and check out is early (10am)

There was a lot to do for the teenage boys with us.

It was advertised as an apartment but was really like a hotel room.