Massanutten Resort

I was honestly disappointed with this stay. The rooms felt isolated and uncomfortable — they’re located deep in a wooded area, which was not clearly shown in the photos when booking. It gave a very different impression online compared to the actual location. There is no front desk at the building, no visible security, no cameras, and no on-site staff available if you need help. The check-in office is about a mile away, which makes the whole process inconvenient, especially after a long trip. Overall, the setup feels very disconnected and poorly communicated. Guests should be clearly informed that the rooms are spread out in a forested area and that there are no basic on-site services. I would recommend better transparency in listing details so people know what to expect before booking.

I checked in and saw the room and checked out next movement and wasted my money

Didn’t like. Too big. Only 1 restaurant open-pizza

Didn’t like. Too big. Only 1 restaurant open-pizza

Easy check in and check out, room was great, beautiful views!

Worry of being harrassed about time share tours. Luckily we were only asked twice and No was accepted both times.

The location is amazing. They charge a resort fee which is fine. The thing I don’t like is that they don’t give any discounts for the water park. I understand it is expensive but a 50% discount would be appreciated

Location

Outdated - uncomfortable beds

No restaurants were open for breakfast. Had to go into town

A good many things were closed and the room was very outdated and run down

Location

I only stayed one night but the room seems “sad” and needs some TLC for sure. Bed wasn’t very comfy.

Cleanliness and spacious

How expensive activities were.