Massanutten Resort

It was a lot to do .

Everything closes early. The lack of food spots . Some is open one day and closed the next . . Hard to navigate to see what is what and where everything is .

Nothing.

The room looked like it wasn't clean. Really run down and very bottom barrel. Hair left on the pillow and the showers. There was a hole in the ceiling so I became nervous about that. Pictures has things all over it. Looked gross. My kids were disappointed and I felt horrible I let them stay in a room like this. I would not recommend to other people. No one came to clean, just put the stuff on the door. I thought I was getting a condo but I guess it was a hotel but you would think for a hotel that the room would have been cleaned. There's no privacy, you can hear everything between the rooms. Usually booking.com does really well but this was so disappointing and I'm embarrassed to say that we stayed there.

The hotel fell short of our expectations. It wasn't comfortable.

The location of the resort was great. Close to some nice places to eat. About 8 miles from everything. The scenic views were great though we didn’t get to see it all this trip.

The unit we stayed in was not very clean at all. Upon check in we cleaned it ourselves. Wiped down counters and bathroom. One of the beds was broken so we took video to show the check in desk. The curtains were missing some clips so we took pictures and went back to check in to make sure it was documented. Last night we noticed in the kitchen area a few roach bugs which I reported at check out.

Looked exactly like the pictures online. Very clean and beautiful.