The Garden Rooms

We will definitely return soon

We have just returned from our first stay at the garden rooms and overall feel a little underwhelmed. Check-in - we arrived just at check in time and headed to the main building to find a reception. We couldn't find a single member of staff anywhere and stood at reception for a good 20 mins, headed round the back and a cleaner confirmed we were at the right place. Proceeded back to the desk and a queue had built up still no staff to be found. A further 10 minutes passed and someone appeared on reception and we finally got given our keys. Room - overall first impressions were good. Small details let it down and just didn't have a luxury feel and more of a glamping feeling in my opinion. Curtains were hanging off so they didn't cover the full glass front, easily rectified by standing on a chair and clipping them back on. Bedding was worn and clicked in places. Extra cushions on the bed were stained and dirty. Teabags and the tea tray were all soggy and looked like they had been there for years, I headed round to reception for new teabags. Bathroom felt grubby. I know these are garden rooms but the ceiling and blinds were thick of cobwebs and bugs which I hated. Outside furniture covered in bird poo and again cobwebs all over. Hot tub was lovely and hot which we enjoyed. We returned from our dog walk to find someone had taken the chimnea from our patio which was really disappointing and we tried to contact reception by the room phone but couldn't get through to anyone.

Gorgeous cabins. Very modern interior, finished to a high standard. Lovely outdoor area with hot tub, chimney and furniture. Low Newton beach is walkable from the cabins and is a beautiful beach. The Joiners Arms serves lovely food and drinks. The breakfast is fabulous. Lovely stay in both winter and summer.

Perfect for a little break away.

I really wanted to love this place! The photos on the listing are amazing, and while the room I stayed in was beautifully decorated, there were a few things that really let it down. On booking, I added a note that I would be staying with my dog. On arrival, the staff seemed surprised that I was staying alone (despite one person being stated on the booking) and the advertised bed, bowls and treats for dogs weren’t in my room. I had to track someone down to ask for them. The charge for dogs also seems very steep! The room itself had a strong musty smell, which I found was due to black mould along the bottom of the walls in the bathroom particularly in the shower. There’s a small window in the bathroom but this doesn’t open. There’s also no AC or ventilation in the room apart from the sliding patio doors. As a result; I had to sleep with the door open to let some fresh air in and cool the room down. There were hairs on the bed and the shower when I checked in. The loo roll and hand towel holders were also loose, and the bathroom sink doesn’t drain very well so nearly overflowed when I was washing my face before bed. The room is in a semi-detached cabin - not an issue but they aren’t hugely soundproof and I could feel people walking round in the background room next door as the floor shook. Breakfast was also disappointing. Each of these things alone wouldn’t have been a huge issue but collectively put a dampener on the stay. Sadly, I won’t be back.

Note on Garden Rooms reception that says come to main hall to check in. Absolutely no signposting as to where this might be however. Left walking along a country road with no pavements and our luggage looking for it. Turns out access is at the far end of the car park, but completely out of sight from the reception especially when car park is full, as it was. Pretty infuriating start. Rooms are nice, but you are sharing your pod with other guests which we werent aware of. Has a strange feel to it. One side of the pod is huge glazed sliding doors, unfortunately the view from them was a brick wall about 10 feet away, seems a waste. Beds were also really quite firm. One of our light switches was completely broken, took no exaggeration about 50 attempts to turn the light off as we were trying to go to bed. The bottom of the door also fell apart as we opened it to leave. Didnt seem to fit the frame very well. Nice place and nice idea but quite a few things letting it down.

Lovely stay. Was greeted at reception and given directions to room.. it wasnt quite ready . Recieved complimentary drink while waiting. Breakfast was good..staff friendly. Will be booking again

Our stay here was okay but a little disappointing given the cost. The grounds were lovely and the location was good for exploring the nearby coast. The room was decorated nicely but shabby in places e.g. chipped furniture and the TV nearly hanging off the bracket. Cleanliness could have been better - some mould in the shower and chewing gum stuck to a piece of furniture. We also had a couple of issues with our room, it was stiflingly warm (no AC, no window, only an external door) so we requested a fan, and asked someone to look at the bathroom door as it kept badly jamming meaning we couldn’t close it. We contacted the duty manager twice and also informed housekeeping but didn’t receive a response and neither issue was resolved during our weekend stay. I also don’t think it was clear from the description that the rooms are not standalone ‘pods’ but are 2 rooms joined. This would have been fine but the noise from our neighbours was quite loud.

Stayed in the garden rooms after a family wedding at Newton Hall . Wonderful time garden room had everything needed for a comfortable stay ☺️

Unusable hot-tub was unacceptable. The well equipped room was lovely.