Hotel AKA West Palm

We enjoyed our stay at the AKA Palm Beach. Manager Jorge Alvarez was attentive and made sure our stay went smoothly. The rooms are stark but comfortable. It’s nice to have a fridge and workspace. We didn’t have soap on our bathroom when we arrived, but within minutes housekeeping brought a new bottle to our room. The room and bathroom are clean and it’s an easy place to stay if you’re in the area. We especially liked the upscale convenience store, tapas restaurant and gym. The pool area is wonderful, but note that in January there was construction across the street so you may want your headphone. Once that building is up - it will be a great place to lounge. All and all - Jorge and the AKA team keep up with the all the hotel choices in the area.

From the moment I arrived, the staff was warm, attentive, and genuinely helpful-especially the front desk team and Bradley Labra the manager who made sure everything was perfect and gave us a room with beautiful city views. We’ll definitely be returning on our next trip to the city. Highly recommend ThE AKA Hotel

el lugar y la ubicacion es excelente

te dicen que incluye desayuno y resulta que te dan solo 15 diarios para comprar en el super y el sandwich mas barato vale 14 dlls entonces solo te alcanza para eso no deberia de decir desayuno incluido para mi un desayuno es un jugo o fruta un cafe y un plato fuerte , reclame y me pudieron ayudar con el desayuno pero hay que hacer reclamacion para que funcione y te incluyan el desayuno. ademas llegue y no tenian la habitacion lista para 3 personas que eramos solo tenia una cama y no era grande como decia la reserva entonces tuvieron que enviar a poner la cama para la 3er persona

From the moment I arrived, the staff was warm, attentive, and genuinely helpful—especially the front desk team and Bradley Labra who made sure everything was perfect and gave us a room with beautiful city views.

Incredible experience at the AKA in West Palm Beach – the staff is welcoming, friendly and accommodating. Jorge was excellent to work with. Highly recommend staying here!

I have been coming here for many years but there was something special this time. Bradley and Dimitri. Dimitri, for his patient customer service while making my reservations. Bradley, for his great customer facing welcoming personality. His willingness to help me, in all aspects of my experience, went way beyond what was customary at a high end hotel.

The AKA was a perfect spot to enjoy West Palm. The rooms were impeccable and the staff was top-notch!! I’ll be back!

Bradley and Anil were extremely helpful during the check-in process, they went above and beyond to make sure I enjoyed my stay and I can’t thank them enough!

Bradley went above and beyond to make sure my family had a first-class experience. Customer service excels, and for this reason, I hope we are back here again next year!

Third time we stay at the Aka west palm beach. Fantastic experience. Location is great. Rooms are pristine. And service is exceptional. Bradley and Dimitri went above and beyond to make our stay wonderful.