Charles Hope Apartments Brentford

Staff very helpful apartment neat and clean, all good

Sehr schönes Appartment

Apartment was well prepared, very clean and has everything you need. Great communication prior to the stay.

Safe secure parking. Spacious apartment. Friendly staff.The one small negative detail is that there are no hooks to hang towels in the bathroom. 30 minute walk to nearest tube & 1 line straight to central london. 30 minute journey. 20 minute walk to brentford town centre. Plenty of very good restaurants.

The location was really good. There’s a bus station right out front that takes you to the underground. The heat only worked the first day and it’s was very cold. The drying rack was broken. Only half of the outlets worked and shower didn’t stay hot long enough for 4 people. There was also a window that would not close properly. The style of the place was very nice.

Good stay, will definitely be back

The apartment itself was fine for our one night stay, clean with good quality figments. The location isn’t great as it is located overlooking a major road (A4) which was busy the majority of the time and associated noise was intrusive. The booking process is thorough and resulted in having to provide multiple forms of ID for all persons occupying the property. Once online checking was completed I received comprehensive access instructions for the site and the apartment number I would be occupying via email and SMS. However in the week leading up to our stay the allocated apartment changed 3 times, the last via an SMS message 45 mins before we arrived. Alas the code we were given didn’t work on apartment door. This was resolved eventually by a helpful person on their helpdesk who advised us to go the originally allocated apartment where she issued a new code. All in all OK, but not somewhere I’d stay at again.

Really good value for money! Very conveniently located with very good public transport links to central London. EV chargers in the car park actually do work once you look for name on the wallbox, not the location on the app (as they don’t exist there). We will certainly use this premises in the future again. Cleanliness in the car park and surroundings of the property was initially not great, however it was cleaned up after a few days, guess it was related to Christmas absences of staff.

I traveled from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). We were visiting friends near Richmond, London, England. We were also traveling around England with a rental car. Most hotels around England do not come with parking so this is a big plus. They have an underground parking where you use a PIN to enter and exit. There is not much to do around the neighborhood but since we have a car it was not an issue. One complaint my wife had was that the hot water for her bath was not hot enough. Another minor complaint is, the unit has a washer but no dryer. I know the hotel description does not mention laundry.

In en uitchecken ging makkelijk, we hadden alleen verwacht dat er iemand was om ons in te checken. Maar met de duidelijke instructies was dat ook niet nodig. Ruim appartement met alles wat je nodig hebt. Ligt wel aan een drukke weg maar voor Londen is dit denk ik vrij rustig. Het is wel een eindje van het centrum maar met de bushalte voor de deur maakt dat niets uit.