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9 / 10 Guest Rating

KAN Tulum Hotel

calle 17 poniente La Veleta, Tulum, QROO, 77760, Tulum, MX

KAN Tulum Hotel - main view

About the Property

Luxurious Spa Experience

Indulge in a rejuvenating massage at our onsite spa, ensuring a tranquil escape during your stay. Take a dip in the inviting outdoor pool or explore the area on our available rental bicycles.

Delicious Dining and Chic Accommodations

Savor delectable meals at our restaurant and unwind with a drink at the trendy bar/lounge. Our Art Deco hotel offers 42 air-conditioned rooms with modern amenities, including kitchenettes and deep soaking bathtubs.

Central Location and Exciting Attractions

Conveniently located in Tulum, our hotel allows easy access to popular attractions such as Dos Aguas Park and the stunning Tulum Beach. Immerse yourself in luxury and book your stay at Kan Tulum now.

Facilities & Amenities

Full-service spa
Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
Terrace
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 8:00 AM to 11:00 PM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 18 years old are not permitted at this adults-only property.

Check Room Availability

1 night · 2 adults

Available Rooms

Panoramic Suite - Photo 1
Panoramic Suite - Photo 2
Panoramic Suite - Photo 3
Panoramic Suite - Photo 4
Panoramic Suite - Photo 5
Panoramic Suite - Photo 6
Panoramic Suite - Photo 7
Panoramic Suite - Photo 8
Panoramic Suite - Photo 9
Panoramic Suite - Photo 10
Panoramic Suite - Photo 11
Panoramic Suite - Photo 12
1/12

Panoramic Suite

2 King BedsOverlooking the poolLayout - 2 bedrooms and living roomRelax - In-room massage availableInternet - Free WiFi 50+ Mbps Food & Drink - Kitchenette with stovetop and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly cleaning suppliesNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

Sleeps 4
2 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxAir conditioningHair dryerKitchenetteBathrobe

Panoramic Suite

Non-refundable
Room Only
20% OFF$334.89

$267.91

Includes taxes & fees
Deluxe King Studio - Photo 1
Deluxe King Studio - Photo 2
Deluxe King Studio - Photo 3
Deluxe King Studio - Photo 4
Deluxe King Studio - Photo 5
Deluxe King Studio - Photo 6
Deluxe King Studio - Photo 7
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Deluxe King Studio

1 King Bed269-sq-foot room with garden views Relax - In-room massage availableInternet - Free WiFi 50+ Mbps Food & Drink - Kitchenette with stovetop and cookware/dishwareSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, and deep soaking bathtub or rainfall showerheadPractical - Yard, safe, and laptop workspaceComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Lever door handlesEco-friendly - Eco-friendly cleaning suppliesNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
MinibarSafety deposit boxAir conditioningHair dryerKitchenetteBathrobe

Deluxe King Studio

Non-refundable
Room Only
20% OFF$87.6

$70.08

Includes taxes & fees

Guest Reviews

9
Exceptional72 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the beautiful location.

Categories

Cleanliness8.2
Service10.0
Location10.0
Room Quality8.2
Amenities8.2
Value for Money9.7
Food and Beverage7.7
Overall Experience10.0

Select topics to read reviews

Y
Yuly
Verified booking
partner
Standard Room
Stayed in Sep 18, 2025

"Exceptional"

10.0

The property was better than expected. It was very relaxing, the site is gorgeous and being surrounded by so much nature was breath taking. Staff was very friendly and since there was not much traffic this time of the year we had quick access to a lot of places. Super recommended.

Helpful?
N
nanu
Verified booking
family
Standard Room
Stayed in Sep 4, 2025

"Good"

4.0

So if the property had added on their site that there is a possibility that there won't be any light for a few hrs that would be okay . This is not for everyone when i got there this was the case in august for my anniversary. Keep in mind the room is great and clean got charged for decoration and the lady came and started doing mediocre set up which i could have done myself and told her they haven't cleaned the room she said since she has started dropping the roses she can't wait for them to clean. Keep in mind there was no light for 5hrs they turned on generator and i had to walk all the way to the front since there was no phone to ask why the light was not upstairs on the 5th floor the guy said it only works for the 1st floor rooms.

Helpful?
C
Culture113016
Verified booking
Family
Standard Room
Stayed in Aug 4, 2025

"Do not Recommended!"

2.0

This is not as nice as it looks; they do not keep up with the grounds, it is not a five-star stay, and the staff is not all that friendly. Website shows diving into the cenotes, but there is a sign that says no diving, so false advertising. Our room apparently only had one key because the "former guest" lost it, so we had to drop off our key daily, not sure why they had not replaced the key, considering there is a lost key charge. Our shower was not working. We had to get it fixed. There were ants all over the kitchen. You cannot leave anything on the counter. The kitchen is not properly stocked. There is no coffee and no tea kettle. However, I was able to ask for one but the inside was rusty, no one is on call for assistance, no extra blankets, charge a hospitality fee upon arrival but no hospitality, no laundry room and no option for laundry, the rooms are sparce, not elegant, the kitchen has little to none and being int he jungle, this is not ideal, their "breakfast" is granola, no microwave, no television. However, we do not watch TV anyway, so this is not a five-star resort, do not recommend, would never stay again. Disappointment! Alex was the best part of this place; he is a diamond in the rough at this hotel.

Helpful?
B
Beatriz
Verified booking
partner
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

Beautiful property, staff was great!

Helpful?
N
nicksN2235IT
Verified booking
Business
Standard Room
Stayed in Jun 2, 2025

"Kan Tulum Exceeded Every Expectation"

10.0

Kan Tulum is hands down one of the most magical places I’ve ever stayed. From the moment we arrived, it felt like we stepped into another world. The property is surrounded by lush jungle, and every corner feels intentional and peaceful. You can tell they care about creating something truly unique and connected to the land. The design is unreal. Every detail from the natural textures to the open-air layout makes you feel like you're a part of nature without sacrificing comfort. Our suite was spacious, clean, and felt like a little retreat of its own. Waking up to soft light through the trees and ending the day soaking in the private plunge pool was pure bliss. The staff made the experience even better. Everyone was kind, helpful, and laid-back in the best way. They gave great local recommendations and made us feel completely taken care of without hovering. One of my favorite parts was the cenote right on the property. It’s peaceful, not crowded, and perfect for a quiet swim in the afternoon. The restaurant was also amazing. Everything was fresh and flavorful, and the setting is just beautiful. It’s rare to find a place that feels both elevated and grounded, luxurious but not over the top. Kan Tulum strikes that balance perfectly. If you're looking for something authentic, relaxing, and unforgettable in Tulum, this is it. I already can’t wait to come back.

Helpful?
M
Maricela
Verified booking
family
Standard Room
Stayed in Jun 2, 2025

"Exceptional"

10.0

Amazing hotel with amazing staff. Overall amazing experience!

Helpful?
J
John
Verified booking
Standard Room
Stayed in May 8, 2025

"Exceptional"

10.0

I liked the place, a lot. It’s private, and the staff are phenomenal. I went to them with several questions, and always got good answers. I talked to one of the owners, and complimented him on the staff. I recommend staying there. There is a cenote on the property, that has been incorporated into the hotel grounds.

Helpful?
S
Sophie
Verified booking
Standard Room
Stayed in Apr 29, 2025

"Good"

6.0

The hotel design is excellent and very aesthetic but it is not the “luxury” experience that is advertised. The rooms are a little basic and are tired in some places (wonky cabinet doors, cracks in flooring, cheap broken roller blinds on the windows). We booked this hotel for a reduced price and think the reduced price was fair given how expensive Tulum is but would not recommend booking without a discount

Helpful?
R
Rachel
Verified booking
Standard Room
Stayed in Apr 25, 2025

"Exceptional"

10.0

Loved the rooms. Beautiful location.. quiet and relaxing.

Helpful?
T
Travis
Verified booking
partner
Standard Room
Stayed in Apr 19, 2025

"Exceptional"

10.0

Great staff and beautiful property.

Helpful?