Hoshino Resorts KAI Yufuin

Great experience

Excellent service and food

Amazing property and service. Although rather costly, the sumptuous breakfast and dinner which were both included, made it excellent value for money. The best place to stay if visiting Yufuin for a couple of days.

非常棒的溫泉旅店！一泊二食，早餐晚餐都非常別緻豐富；房間裏的湯屋和大眾池都讓人驚豔！服務無與倫比！

진짜 자연 경관도좋고 건물전체가 세련되고 음식들도 맛있습니다. 강추드립니다.

入住時交通接送安排有問題，App留言無回覆，用上半小時才聯絡到酒店，早多早到10分鐘，職員面有不滿表情，要等約鐘先可以食早餐冇問題，但唔需要表露面色俾我睇z 床頭有叉電位係好的，但位置比較細，如果係當地人用的叉電器冇問題，如果係遊客要轉頭，嗰個位就太細用唔到

Below average experience in high price onsen. I booked a room w/private onsen bath but it’s only a tub placed at room balcony. Their outdoor public bath has no views but faces a small elevated yard. Course dinner Food was not too surprise, sitting in open top office cubic divided tables so it was very noisy from tables next to us. Overall I’ll say it feels like a Holiday inn trying raised up to a pricey higher star hotel.

Very Good

1. 餐食精緻美味 2. 梯田連接山景非常心曠神怡 3. 燈光照明偏暗，晚上走路/走樓提需要格外小心 4. 溫泉入口隱蔽性不佳，布簾一掀開往前走兩步就可以看到梳妝室內部 5. 男生梳妝室沒有洗手槽，但卻把洗面乳跟刮鬍刀都放在桌上? 6. 室內溫泉區偏暗，往戶外池的地上又有黑色直角的隆起地磚，踢到非常痛 7. 溫泉區偏小，未設置躺椅等休憩空間 8. 溫泉區巡檢頻率應該提高，有客人拿手機到戶外池拍照，也有客人將毛巾丟在戶外池的邊上，感覺不舒服

Lack of many amenities you would expect from a ryokan. The common area is rather small as well. We stayed two nights and the western breakfast they served were completely identical which was disappointing. Public bath is lackluster compared to many ryokan we had stayed.