The Sebel Twin Towns Coolangatta

Love the breakfasts they are fabulous. Nothing I didn’t like

Lovely place. the only issue seemed to be confusion between being book into the Mantra or Sebel. Not sure why there are 2 hotels in the one place.

the facilities are fantastic the only downside was the cleaning of the rooms

We love staying here. Always comfortable and quiet and lots of dining options close by. We love the buffet breakfast as well. Can’t wait to go again.

We stayed 4 nights at Sebel Twin Towns in Coolangatta. The rooms were spacious, balcony great and lifts were quick. The buffet breakfast changed daily, food was fabulous, chefs omellette yum and the freshly cooked pancakes were amazing. Staff were very good, removing used plates quickly. The pool was ok but the heavy plastic lane marker made it difficult to get in deeper pool for an elderly lady like me. The sun lounges are hard plastic and very low to ground, again hard to get in or out of. There were 2 negatives for us and that was the housekeeping in room did not attend til after 2pm and sometimes nearly 5pm so that was not a suitable time for guests staying longer stays. The other issue was there are steps or a steep incline to walk down to street level. For people with mobility issues this is not great. I definitely enjoyed our stay and spent a lot of time at the club next door. Food was great and entertainment on everynight. Fabulous stay and will return.

Clean, comfortable, close to entertainment and beach and river walks

Sebel and Mantra Twin Towns Coolangatta What sort of a hotel are these two? Essentially both of these hotels are a Services Club with Accor rooms rather than a true Accor Hotel. You will find your Accor card to be of NO value after you book in. The bar and restaurant in the foyer look like Accor Hotel facilities but NO, they are part of the Twin Towns Services Club. Indeed, Happy Hour is for Service Club members only, not Accor members. No drink discounts or 50% discount for any meals for Accor members. Full price for Accor members. In the rooms you will find the internet to be very substandard and you will watch the endless twirling circle on your screen. Staff suggested your personal phone data was much better, and it was. The Hotels were disappointing, hence two stars for the Hotel and nothing else provided. If you will be staying for a period, I would strongly suggest the Salt Hotels at Kingscliff which we have thoroughly enjoyed previously. You get dining discounts there.

We enjoyed our 3 night stay immensely. Our room was on the 5th floor and was very clean, comfortable and I loved the big fluffy towels. The balcony was a good size and we had a lovely ocean view. The buffet breakfast each morning was awesome and the staff were so friendly and obliging. We have stayed here before and each time has always been great.

the service was great, big room and clean , the buffet breakfast was good too

The buffet breakfast was amazing