Lumina at Noma Condesa Mexico City

Do not stay here. Good photos butThere is no natural light or window, no hot water, no airflow, a floppy sinking bed, and cheap security measures. The property doors and walls and furnishings are very thin, cheap doors and dry wal. The photos show windows but there was only one window and two doors that led out to same boxed in 4x4 stuffy courtyard that all other apartment windows opened to. People talking in other rooms sounded like they were inside our room. We heard other people who were sick coughing a lot. Could also hear other people on their phones scrolling. Room was really dingy and dank. There weren’t any fans to move air so the only option was the open window. Which made everything louder. We booked specifically because of king bed listed. The bed mattress was really flimsy, just two layers of cheap foam. The slats underneath foam kept falling leading my head and my partners feet to fall into bed frame center and bottom right corner feet to do the same. Warm water was only available for about 3 minutes for a shower. Had to let another guest in who was locked out from the front gate because the code wasn’t working. they couldn’t reset to get her in and did not have a quick solution so she called us directly from outside and we let her in. Otherwise she would have been locked out for hours. We left after one night and asked for a refund the following morning and they will not refund us. Truly the worst experience.

Incredible location, walking distance to great amenities. Tidy flat, complete with kitchen and all finished to a good standard. The negatives are that there is a central outdoor area, which travels up to above flats, there was a large gathering upstairs, with people screaming and shouting late into the night. The door to the outdoor space also did not lock, the bed was very soft and I sank when I slept. There is also no bedroom door to keep out noise and light.

Great location. Safe and nice.

It is great that they leave olive oil, salt and sugar. The bed is confortable.

The stairs. We did not know that we will be on the 3rd floor and that are stairs. It would be kind to inform people before.

El departamento es muy comodo, muy bien ubicado y la atención de la propietaria fue excelente.

The apartment lies in a quiet and cozy Condesa neighbourhood but there are plenty of nice cafes, restaurants and shops nearby. We stayed for one week and the apartment was super clean, the bed very comfy and the safe made us feel even more comfortable. The housekeeping service and the on-site laundry facilities were exceptional. Communication with the lumina staff was friendly, fast and they helped us with everything we needed.

Some kitchen facilities, as a pasta drainer or a kitchen board, were missing.

Very clean and comfortable

It was completely contact free. Our access and departure all went well and the place is very nice and a good value so I have no legitimate complaint. We just did not see or communicate with a human. I just wish I had been welcomed by a person. All questions were answered (but not really) by a program, not a person. It felt very cold.

When we arrived our bed sheets and pillow cases were humid so the lady had to change them. Otherwise the location is pretty good. The room is in the first floor or ground floor, which makes it a bit noisy.