Villa Santuario Lake front Oasis

The place is absolutely amazing and stunning. It is right at the lake so you can swim and they also have kayaks to just use. The woman speaks perfect English and is super sweet and helpful. The food is also really nice and there's nice places to chill.

First night I had a nice warm shower, yet second night we had to move to another cabin for which we had to pay quite a bit more and there was no hot water. It was raining all day and I was sick so I was very dissapointed. I told them and e was supposed to turn on the hot water again, but next morning it was still cold...

What an incredible find!! As soon as we saw this place, we were convinced - but it’s even better in person. The whole setting is tranquil and having access to the water made our Bacalar experience. We kayaked and snorkelled out from the dock and lazed around on the sun beds. The cabana in the evening is great to relax in and we even saw fireflies dotted around. The cabin itself was rustic, but stunning and the bed was huge and beyond comfy. We had one of the best sleeps we’ve had since being in Mexico. Some of the rooms do have aircon (which isn’t advertised), but even without it, being next to the water really cools things down and we would have been fine with only the fan. All in all, an exceptional experience.

Nothing! It was a really fab stay.

El lugar es básico. La habitación también . Caro para el servicio y las instalaciones que ofrecen. Los empleados chatean con el celular mientras les hablas.

Our stay was good, The staff at the hotel are nice, but the hotel is really far from the main road, and not very accessible, the room was nice, with good mattress and bed.

Everything was perfect, would definitely visit again! You need to try the coco coffee, it’s delicious 😍

The hotel was amazing.The place looks run down in some of the photos, but in person it's great, and clean and much better than that I was expecting. The host is super helpful and friendly. The location is far from the city, but if you want a more secluded, and quiet area this is the place for you. Otherwise, if you refer city life, choose somewhere else. This place is great for those who want to just chill and enjoy the hotel.

We had a lovely stay. The staff, gardens and lakefront beds are wonderful. Our room was nice and quiet. Breakfast and dinner were Yum! We felt safe and calm. Really fun taking the free kayaks onto the lake.

It would be lovely to have a little fridge in the rooms and a mozzie next around the bed.