The Gramercy Residences Makati Manila

Communication with the agents of the Condotel wasn’t the best and I booked for 4 people with dog but ended up needing to ask permission for my dog, sister and mum to visit me for an hour or so. Better off getting a real hotel all in all location is alright but the hustle and for the price you pay isn’t worth it.

You guys rip me off and I want my money back!

Before Check-in, Dennise and Jenny were both response quickly about my concerns. Upon check-in the consiege is very helpful to direct me to 2nd floor to get my building pass from the security room. I met the security and was very nice and respectful. Our stay felt relaxing, and secured. The bulding security is very tight and the security personels are accommodating. The room is clean and very organize. I will definitely coming back to this unit.

This property is a good location, but need to update bedding and other furniture pieces. Too bad the old style a/c is located in the wrong place blowing directly on you while watching tv. More than likely not to stay here again. Thankfully I was there only for one night. No sleep at all. Comfort much lacking, dirty blinds, and I felt bad that we settl to stay.

The flat was clean and friendly staff! Beautiful view! Recommended 😊

Every day I had to spray the cockroach everywhere especially in the kitchen

This property had excessive rules that were not communicated before the reservation was made. The staff at check in was rude and the unit was sub par. The utilities in the bathroom were not working properly. I will never stay there again.

It is near to convenience store.

Nice pool

Multicolored towels, looks like it was taken from diff places. Extra bedsheet was overused, tear is visible. No communication by phone. Have to go to front desk. No face/handtowel. Instruction in checking out is not clear. Email for checkout not provided. Very difficult to communicate. Doesn’t answer a phone call. Laminate floor is peeling off. Don’t like the place all in all. Trusted Expedia on this place, but they failed. Security too strict. Two persons can’t sit in one chair for few minutes while waiting for someone. Not presentable place for renting. They should make it like hotel ready.