9 Kms Oeste del Centro de la Fortuna, La Fortuna, Provincia de Alajuela, 21007, La Fortuna, CR
Recreation Opportunities: Take a dip in our outdoor pool or enjoy our complimentary concierge services.
Dining Experience: Indulge in a satisfying meal at our on-site restaurant and socialize at our daily complimentary reception.
Convenience and Comfort: Stay connected with free Wi-Fi, enjoy a daily local cuisine breakfast, and relax in one of our 12 air-conditioned rooms.
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Guests highly rate the excellent service and frequently praise the good location.
Property was very good location, breakfast was good.
We really enjoyed our stay here! We stayed 4 nights, and our stay was so peaceful and beautiful with a view of the volcano! We had an issue with bugs in our room, I assume this was due to a small crack in the wood boards of the walls. The staff is so friendly, and they were so helpful and explained the area too. My only other complaint was that they ask you what time you want to have breakfast each day, but you have to check in and then wait 15 minutes for them to get it to you, so just be prepared to wait a bit. Overall we loved it and would stay here again!
View was excellent!!! The property was beautiful. Pool was closed but we weren't told that, so we hiked over there and had to hike back. Otherwise it was a great time
Good
We booked in the cabins/villas and our room overlooked the Arenal volcano! The room was MASSIVE, very clean, modern bathroom, and the bed was comfortable. If you are going to either Arenal and/or La Fortuna, stay HERE. There are regular rooms in the hotel building, but the extra bit for the cabin was the best. The free breakfast was delicious, plentiful, and cooked to order. The WiFi worked well. Staff was very friendly and helpful, and spoke enough English to do the job. Shout out to Restaurant 1 block away - Raul Castano - fabulous dinner also facing the volcano.
Spectacular views of the Arenal Volcano from our room. Quiet location. Staff was very friendly and the breakfast was real good. The rooms are a little dated
We were there 3 nights and several times we requested the room to be cleaned and it never was, which is especially important due to the requirement to put toilet paper in the bin. Our toilet was not working properly and they never fixed it. The walls are very thin and neighbors and the road were noisy.
The view of Arenal from our room was unbelievable! We were lucky because it was not shrouded in clouds and it felt like we could reach out and touch it! The staff was very welcoming and accommodating; the breakfast was delicious.
Our room has a great view of Arenal mountains. The property is close to excursion points and great restaurants in the area.
My rating is this low only because I cannot select zero stars. I booked two rooms and a theft occurred in our room while staying in the Lodge. Someone, with a key, went in while we were out, opened a suitcase and stole jewelry. We spoke with another guest and the same thing happened to his wife at approximately the same time. We both complained to the manager and she said to "file a police report" before they would investigate. We both did and the police came and questioned the manager. She denied the theft even occurred. Our follow up with her received a blatant denial and refusal to even question her housekeeping staff. If you value your security and safety, I caution you to think again before staying at the Arenal Roca Lodge & Bungalows.
