Host & Stay - The Whitby Pearl

It did have sea view but from bedroom window which was disappointing. The flat was very clean and everything we needed was provided

1)The flat was up in the attic up so many flights of stairs, if I had known I would not have booked . I am elderly and can manage some stairs, but this was exhausting. It really should state this. 2)Shower room was extremely small, even wash basin was small. 3)The lack of communication regarding check in and having to phone to get instructions. 4)E mails could not be read until I had got back home 5) I could not access the app as my phone does not have this facility. A laminated set of instructions in the flat would be useful. 6) It was not until after verification of booking that I was told a deposit was also to be paid, this should be made clear before verification

I liked the property, it was all I expected

I didn't like getting stung for £25 when I got there or the fact I had to pay for parking despite being promised a permit. The property is run by a company who are in it for the money. As I've said before the property was great it's the letting agent that is the problem

It would have been good had it have been on the ground floor

There was 6 flights of stairs to get to the property

Everything was brill.

Only down fall was smoke alarm placed above cooking hob so alarm always went off when cooked so stopped cooking.

The location is perfect: only 200 yards from the steps down to the West Cliff beach and a couple of hundred more to get to the Whale Bones and the steps down to the quayside and town. Great views out to sea from the main bedroom and over the countryside inland from the others.

There are three flights of stairs up to the flat (52 in total). Also, the parking is not ideal. You have to use a scratchcard that is left for you in the flat that allows you to stay on any of the streets in the W zone, but these are very popular. I had to drive round several times before eventually finding a spot. I don't think that's described clearly in the property details. My serious bug-bear however, is having to pay a £10 administration fee for the collection of my security deposit. I have complained and am still chasing a refund as I do not believe this was explained before I had booked.

Excellent location and views.

Just nit picking, but the bathroom is tiny and the steps could be a problem if you are infirm in any way.

Everything you need is included

It was on top floor

we ate breakfast by the river,a lot of restaurants there,easy to get to.

very well equipped kitchen