Casa Maya

Our stay was perfect! Room was clean, staff was very friendly and helpful, food was delicious and the best part was a direct access to the beach which was very nice. Also, we loved the location. It was close to El Tunco and Sunset park. My family had a great time and we will be back for sure!

Casa Maya was an interesting experience and I will not say in a pleasant way. We were looking for a beach front stay which was not what we received as we were given the very back room. We did not argue about it simply because our purpose was to not stay indoors all day. When we arrived we were greeted and felt a little pressured on the help of taking our bags. We decided on checking in early to get some rest before heading to the beach. We were told to pay $35, once we paid we went into our room and it was hot, no AC due to no power. If they wouldve mentioned no power we wouldnt have got the room. They eventually made up for it by discounting the $35 from our meal which was a pretty good meal I will say. The back and forth with what they would tell us really frustrated us, it was very unprofessional in our opinion. On another note the room was very clean but did not have a fridge. There was very limited transportation and as a foreigner we overall felt like we were being scammed. Every card transaction included a $3 card fee at the resort. Overall there were both pros and cons but at the minimum if the customer service wouldve been exceptional we would so recommend this hotel. The private beach was nice but the staff was terrible. Plus we got protection on our stay and ended up going a day later and got charged $30 for it. But yeah next time el Tunco is the spot to go to! Nightlife was spectacular and felt more safe! Hope Casa Maya improves in the future.

No recomiendo para nada este hotel tube problemas con mi vuelo y me lo cancelaron ha si que llame a casa llama y les explique que no podria llegar ya que me cancelaron el vuelo y que si habia alguna posibilidad que me reenbolsaran el dinero a lo cual el tipo que me atendio que fue super prepotente me respondio que no y como realice la compra por medio de expedia no hania deboluciones entonces le pregunte si podiamos cambiar las fechas de entrada a lo cual el respondio que no se podia ha si que creo que cobran demasiado y el servicio al cliente es muy malo no se como expedia puede trabajar con este tipo de hoteles tube una discusion con el tipo y le dije que podria una queja sobre esto y me dijo que mr iva a demandar por amenazarlo ha si que ya que estoy poniendo mi reseña por aqui esperare la demanda jamas recomendare a casa maya

Very nice place with a direct access to the beach. Rooms were clean, breakfast was very tasty and drinks were great. There are lot of lounge chairs for guests facing the ocean and the beach is perfect for swimming or for kids to play. Highly recommend.

Overall great room set up. They still need to improve some of the access to the beach as you must go through some rocks… The beach sand is black as it can be, some round stones on the sand before you can get into the water, but overall beautiful experience.

Construction going on at 6am and guests couldn’t sleep in. The bathroom door did not close properly and had to place a towel so family couldn’t see in. Staff was friendly but had to ask for the room to be cleaned and trash to be taken out on the 3rd day

The staff was very nice and helpful, the room was clean, The front of the beach could be in better shape. And the prices are high comparing to other famous beaches.

service, accommodation such as hammocks, beachfront lounge. bathroom door did not provide pricacy.

It was great service, people are so friendly and helpful specially Evelio he was very kind and always willing to help with any situation the food was very good and tasty I would recommend this place to anyone that is traveling to El Salvador.

We loved our stay at Casa Maya. Ovidio and Ulysses were very attentive in our stay and made sure we were comfortable. Food is great and it was a peaceful stay here.