Chewuch Inn & Cabins

When I arrived, I walked into a cabin that was already occupied by another guest. This is an extremely serious safety and privacy breach. It delayed me for over two hours, derailed my plans for the evening, and created a situation that could have easily escalated into something far worse. What made the situation even more concerning was the behavior of the front desk staff. I stood at the counter for several minutes while two employees were completely disengaged, focused on their phones, and unresponsive until I prompted them. It pointed to drug use in my opinion. Another guest—the person who was also placed in the room I paid for—received a full refund on the spot. I was told I would receive 50%, but was instead given only 15%. I did not argue in front of other customers. I also need to clarify that I booked this cabin specifically for the hot tub listed as an amenity. The hot tub was broken: the control panel didn’t function, the jets could not be turned off, and the temperature never exceeded 95°. That is not a usable hot tub, and had I been told it was out of service, I would have accepted the offer to relocate and receive a full refund. “Kitchen” was also missing many basic items. I have repeatedly requested to speak with higher management and have been denied or ignored each time. Given the safety breach, the unusable amenities, the unprofessional conduct of staff, the disruption to my stay, and the inconsistent refund, I can’t recommend this to anyone.

The cabine (#14) set up with the breakfast bar and the fireplace was so cozy! It had everything we needed for our stay from comfy bed, extra blankets, plenty towels and a full kitchen. The homebaked goods at breakfast bring that extra touch of care and value.

The check in was done at another location and the staff were not friendly and we felt like we were an inconvenience. The pots and pans in the cabin were of poor quality. It wasn't enjoyable to cook at all. A small investment in better quality would go a long way.

Great place

Nothing

Loved that it had a hot tub and kitchen but hot tub was close to a main road everyone can see you especially at night a little scary

The hot tub was too close to a main road everyone could see you and very scary at night. No receptionist or anyone on site for assistance you had to go to their sister location which was a few blocks away not walking distance. If you needed anything even during the day no one was available on site very frustrating.

It was close to the ice rink and we were there for a hockey tournament. The breakfasts were excellent. Very nice surprise.

The cabin itself was cute and comfy!

The hot tub was not usable due to low water level, lukewarm temp, discoloration, and foul odor

Nice

Disappointed with the breakfast. Promised something special, only hot items were scrambled eggs and bacon.