AN DƯƠNG HOTEL CÁT BÀ

The staff is ok

It is very dirty

Great location, helpful in booking our tours.

No hot water

-Jay and the rest of the staff were so friendly, helpful and ready to address any problems -Rooms were tidy and looked like the picture -Good location -Fresh Bahn Mi for breakfast

I am very satisfied with the service here and especially impressed with Johnny, he welcomed me very attentively and supported me during my stay here. The quality of everything is excellent, I will come back here when I have the opportunity to come to Vietnam again, this is a great place to stay with attentive reception.

We liked the location and that the room was big. Jay was very kind and informative, he helped us chose a trip which was very good. Also he was available and very communicative.

The bathroom was small and not in a very good shape. The hotel itself feels not very maintained and taken care of. We had a situation where we woke up early for a tour and there was no breakfast (which was included) and also we should have got our laundry and no one was there. The manager apologized a lot but still we feels it should have been more taken care of because we went for a tour without eating.

Staffs are friendly very kind, they helped us book the tour and the transportation.

Nothing

We had a big room with my boyfriend exactly like the pictures on booking ! Surprise : there were a kind of small smoker balcony inside of the room😛 After a room without windows at Hanoï, we were so happy to get this lighting room ☀️ The staff is really nice and fast if you need anything. They also propose vegetarian and vegan food for breakfast 🙏🏻

We had a small issue in our room, but luckily, Jay from the front desk came to the rescue! He took amazing care of us and all our needs. His assistance was absolutely outstanding. He answered all our questions, was basically available 24/7, and made us feel truly welcome. Thank you, Jay!

the location was good, the room was spacious and clean, and the staff were very helpful with booking us a tour :)

the breakfast was fairly average- pancakes that had been cooked awhile ago or banh mi prepared earlier. not super fresh or hot but still tasty