Greenotel Rooms Hazira, Surat

Rooms very spacious, furniture was well thought, bathrooms are very spacious, their is place for cooking and also clothing drying space It's close to Hazira port and right on highway

Well I had booked room as per three people and when I arrived one of the staff tried to give me different room but only when I insisted to get what I had booked as per three people then I was given the room that I had reserved Drinking Water provided were not clean and with the money of money that is charged atleast bisleri bottles are expected Booking.com states they take creditcard payment which was not the case when we arrived, first we were told being weekend it's not working when I questioned what's weekend got to do with it then I was told it's not working their was no effort made to even check if it was working when we arrived Lastly on booking.com it shows checkout time is 11am wherein we were told it's 10am but we could take few min extra and even a person came to our room to remind us around 10am to vacate soon, it's very sad to know the site and hotel has different information I beleive booking.com should do some random checks or due diligence from their end at certain intervals to assure that information on site and hotel matches

Staff was good and co operating. Not too near to Haora RoRo port is only plus point.

Location is not good. Too crowded at all times. Facility is not clean nor surrounding.