The Lodge at Cloudcroft

Convenient location, clean and quiet.

The hotel has a unique old charm however the front desk staff was rude and not willing to be helpful. Additionally the pool and hot tub were out of order. When asked about plastic utensils, we were told to go to dollar general and buy some as they don’t have anything plastic. The hot water in the room was just above lukewarm. AC filters were so clogged, it significantly slowed any cool air coming in. No elevator and we were placed on the third floor. This hotel has a lot of history and it is cute the way it’s decorated and the bed was comfortable however some of the other negatives outweighed the positives. It was unfortunate because it is located in an awesome area in the mountains.

Location beautiful.

Beautiful place, would stay here again just fyi theres no elevators since it is an old hotel. But has everything else that you need loved it!

Beautiful older hotel. Would stay here again

The LodgeIs Beautiful,Very Clean , Heated Bathroom floors , Resturant & Bar Excellent!! Wished We Could Have Stayed Longer ❣️

Beautiful view, vintage hotel, cool temperature of the mountains

Very frienly

We stay at this hotel from time to time but this was not a good experience. The room had wet carpet, the wall paper on the walls was sagging, there was only warm water to shower, the hair dryer did not work and the breakfast was cold.

staff is horrible