Edinburgh, Seton Sands

Didn’t like anything - the caravan was dirty and when I raised a complaint the staff weren’t interested or bothered.

Dirty property. James is very rude - doesn’t care that it’s dirty. Told me I need to chill out and ignored me for days

Everything you need is here. Nice clean place with comfortable beds. Thanks J&R for the use of your family cottage. Cheers Marian

One outlet for the kettle by the microwave outlet was not working.

Reception management poor and by local police members

spacious setup and self contained, 2 toilets

no towels provided, minimal dishwasher liquid and no washing powder, very low pressure shower, facilities such as swimming pool available but not included without extra cost and advanced booking

Comfortable and had everything we needed including washing machine !

Nothing ,, but a near ‘neighbour, complained that we were talking too loud in the morning to another ‘neighbour’ !! If I had been around I would have taken offence at this ! It’s not like we are all living 500 feet apart !!

Nothing it was dirty and very old and run down

Review Title: Disappointed with cleanliness and maintenance We were really looking forward to our stay, but unfortunately, we arrived to find several cleanliness and maintenance issues in the caravan. It was clear that the place hadn’t been thoroughly cleaned—there were cobwebs in the curtains, and we had to clean the kitchen sink ourselves before using it. The fridge still had old food left inside, which was very off-putting. One of the bedrooms didn’t have curtains hung up (they were left folded on a cupboard), and some of the cupboard doors were missing entirely. The kitchen sink plug didn’t fit properly, and with no basin provided, we had to wash everything under running water. Most concerning was the strong smell of urine in the main bathroom, which made it clear it hadn’t been properly cleaned. Overall, the condition of the caravan was disappointing and not what we expected. It really needs a thorough deep clean and some maintenance attention.

It was a lovely caravan, very comfortable to be in, I liked the idea of it having two toilets and one with a shower, the holiday park was easy to find, it's close to Edinburgh city centre

The correspondence from the owners as it was very slow of letting you know things, and when you phone them they are abrupt and rude also. Also please let the person who books your caravan that the key safe is on the post not the actual caravan, as I had to get help from the security guys. There were a few items already not working like one of the living room lights, one of the cupboard doors missing, a broken side of the boiler cupboard, curtains in one of the rooms, microwave didn't work, when it was cold at night or early morning there was no way except a heater to warm the caravan up. I am still waiting on my deposit from the owners.

Location, comfortable beds

Gas ran out so no oven, heater or hot water. Host didn’t reply for more than 1 day. This meant we had to eat out two days which cost far more money than the food we’d already bought for the trip. Living room and kitchen area unclean. Missing cupboards in kitchen. Lack of glasses or nice glasses. TV remote very old and barely worked

Very poor communication from owner. The caravan is lovely though.