Swan Hotel & Spa

Amazing very old property

Very well preserved and cared for

Loved the history and the structure of the building, staff were great, food was excellent.

Bit of traffic noise at night but were given ear plugs. Wasn’t that bad but given the lovely village was a bit of a surprise.

Wonderful building to explore in the heart of Lavenham. Free parking and spa on site (which we didn't use). Excellent evening meal in the amazing beamed restaurant, with very attentive staff and lovely background piano music. Breakfast also held there with a good range of food and hot options cooked to order. Our room was very clean and quiet with a smart bathroom and all the toiletries you need. Love the handmade ceramic mugs, tray and tea/coffee containers.

Nothing really. It was quite an adventure along passage ways and ducking under tiny doorways to get to reception and the restaurant. Not a problem for us but could be if visitors have mobility issues.

Excellent staff; room as requested

N/a

Absolutely superb in every respect

The staff were very friendly; breakfast was very good too very good gluten free choices .

Exceptional place to stay. The staff are amazing - in the hotel and spa we were so impressed by them all. Breakfast was lovely, as was the restaurant in the evening.