Basingstoke Hotel

No breakfast

Friendly staff. Bar food and drink was really good.

I was disappointed with this hotel, which is looking tired and in need of investment and attention. The accommodation corridors contained litter, and a stair runner had become dislodged and was simply left at the bottom of the stairs. Outside, there was litter, including a coat hanger, which appeared to have been there for some time. The bathroom gave the impression that standards had slipped. The bath and shower gel dispensers were only partially filled, with one around a third full and the other around half full. There were exposed wall plugs by the bath where a towel rail had clearly once been fitted, and the toilet seat was fitted at a bizarre angle. The grounds and car park also looked scruffy and poorly maintained, which only reinforced the overall impression of a property that lacks attention to detail. Overall, the hotel fell well short of expectations and appears to be in need of both maintenance and improved housekeeping standards.

Receptionist was fantastic Room comfortable Had everything you needed.

Only thing I was disappointed with was the breakfast chef wont make poached eggs

Looked nice

The Beds were really uncomfortable and made a lot of noise. Had a terrible nights sleep. Also could hear people on the second floor walking around during the night which woke us up. Won’t be staying again

Help yourself meal was good. Fitness centre and restaurant closed far too early.

Fitness centre and pool closed to early, most people finish work 18.00hrs and need time for a sauna and wind down

Location was pleasant

Felt like it was long overdue for a facelift . There was only one night table lamp & it didn’t work, I requested to have it changed but never worked in my three days there. To have a coffee at 10 in the morning I had to pay £3.80. There was no option any if the 3 nights to order anything à la carte, it was all typical buffet style & crowded with bus tours. Poor water pressure in bathtub.