Basingstoke Hotel

Comfortable large room and bed. Very clean and lovely thoughtful messages giving information on display. It felt safe with friendly helpful staff Location perfect for my needs My dogs were also very relaxed and happy there. Nice outdoor areas and access to quiet tracks and fields next to hotel. Didn't try the food bit will next time.

Easy to find. Reasonable price.

Staff took a while to come to reception. We were locked out of our rooms during breakfast which meant having to go back to reception - no explanation or apology given. Breakfast was terrible value. Poor quality, salty and dripping in grease.

Food plentiful and tasty. Good parking, comfortable rooms and great facilities. Excellent value.

Gym, pool and changing area dirty, untidy and leaking, making it feel dated and unloved. Such a shame.

Nothing

Our room had diarrhoea all over the bathroom toilet, walls, sink. The bed was covered in stains once we lifted the covers. The whole place was dirty, foul and inhabitable. I checked out immediately after showing them the video evidence and was promised a refund. I’m yet to receive it The pictures online are also false advertising, it doesn’t look like this at all

Good value and ideal location

Very tired

Location for me getting to Old Basing was great.

The whole hotel feels very dated and is in need of a refresh. Didn’t like having to walk through the group of smokers outside the main entrance. The hotel obviously excepts coach tours to stay and during my visit there were two coaches there, the restaurant was setup as a buffet as I presume easier for them to cater for larger groups, the food looked like it had been out for hours and was not appealing. No other option for food.

Loved the amount of seating indoors and out for guests!!