Super Collection O KSRTC Bus Station Kottayam Formerly Hotel O Day Springs

Room was fine and clean

Promised Facilities were missing such as blow dryer, tea coffee maker

hoooo.. very very bad rooms they take breakfast money but not providing and we ask them they horrible response.. ac not cool and water leak inside the room , we paid 1700+ very small room rubbish room in my life first time like this rubbish I’m strongly tell you no one take here ..

hoooo.. very very bad rooms they take breakfast money but not providing and we ask them they horrible response.. ac not cool and water leak inside the room , we paid 1700+ very small room rubbish room in my life first time like this rubbish I’m strongly tell you no one take here ..

Ever thing was ok ok not liked

The staff behaviour, and the room charge was less when is reserved but later when we reached hotel I was increased to 1000, also I clearly mentioned in mail for near by rooms and we will be arriving early but room was not ready and we waited for 45 mins on top of that staff using situation and asking more for coming early, then why don't you reduce money if we check out early, Very very bad I am totally not happy

Nothing

The stay was very pleasant and all the facilities were good. Staff behavior was polite and responded for all the queries. Stay is located near to the Kottayam Railway Station. Highly recommended when you are in Kottayam.