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8.8 / 10 Guest Rating

Impossible Motel

3 St. Helens Square, York, England, YO1 8QN, York, GB

Impossible Motel - main view

About the Property

Luxurious Amenities
Experience the convenience of complimentary wireless internet, concierge services, and a banquet hall. Unwind in one of the 13 air-conditioned rooms with Smart televisions, designer toiletries, and free Wi-Fi.

Dining and Entertainment
Indulge in delectable meals at Impossible Restaurant or unwind with a drink at one of the hotel's 2 bars/lounges. You can also grab a snack at the on-site coffee shop/cafe.

Prime Location
Centrally located in York, within walking distance of iconic landmarks like York Minster and Shambles. Explore the city easily with major attractions just minutes away.

Book your stay at Impossible Motel for an unforgettable experience in the heart of York.

Facilities & Amenities

Health or beauty spa nearby
Proposal/romance packages available
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Multilingual staff
Porter/bellhop
Smoke-free property

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests can access their rooms with a mobile device.

Check Room Availability

1 night · 2 adults

Available Rooms

Economy Double Room, No Windows (The Bank Vault) - Photo 1
Economy Double Room, No Windows (The Bank Vault) - Photo 2
Economy Double Room, No Windows (The Bank Vault) - Photo 3
Economy Double Room, No Windows (The Bank Vault) - Photo 4
Economy Double Room, No Windows (The Bank Vault) - Photo 5
Economy Double Room, No Windows (The Bank Vault) - Photo 6
1/6

Economy Double Room, No Windows (The Bank Vault)

1 Queen Bed181 sq feet, located below ground level Internet - Free WiFi Entertainment - 40-inch Smart TV with pay moviesFood & Drink - Free bottled waterSleep - Egyptian cotton linens and bed sheets Bathroom - Partially open bathroom, designer toiletries, and a shower with a rainfall showerheadPractical - Phone, iron/ironing board (on request), and electrical adapters/chargersComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No windows, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

17 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerPrivate bathroom

Bank Vault - Windowless Basement

Non-refundable
Room Only
20% OFF$203.5

$162.8

Includes taxes & fees
Romantic Room - Bath for 2 (The Red Room) - Photo 1
Romantic Room - Bath for 2 (The Red Room) - Photo 2
Romantic Room - Bath for 2 (The Red Room) - Photo 3
Romantic Room - Bath for 2 (The Red Room) - Photo 4
Romantic Room - Bath for 2 (The Red Room) - Photo 5
1/5

Romantic Room - Bath for 2 (The Red Room)

1 Queen Bed100 sq feet Internet - Free WiFi Entertainment - 40-inch Smart TV with pay moviesFood & Drink - Free bottled waterSleep - Egyptian cotton linens and bed sheets Bathroom - Partially open bathroom, designer toiletries, and a separate bathtub and shower with a rainfall showerheadPractical - Phone, iron/ironing board (on request), and electrical adapters/chargersComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No windows, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

9 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerPrivate bathroomHeating

Red Room - Windowless First Floor with Bath for Two

Non-refundable
Room Only
20% OFF$234.81

$187.85

Includes taxes & fees
Elite Room - Bath for 2 (Sensational) - Photo 1
Elite Room - Bath for 2 (Sensational) - Photo 2
Elite Room - Bath for 2 (Sensational) - Photo 3
Elite Room - Bath for 2 (Sensational) - Photo 4
Elite Room - Bath for 2 (Sensational) - Photo 5
Elite Room - Bath for 2 (Sensational) - Photo 6
1/6

Elite Room - Bath for 2 (Sensational)

1 King Bed140-sq-foot room with city views Internet - Free WiFi Entertainment - 40-inch Smart TV with pay moviesFood & Drink - Free bottled waterSleep - Egyptian cotton linens, blackout drapes/curtains, and bed sheets Bathroom - Partially open bathroom, bathtub, designer toiletries, and a hair dryerPractical - Phone, iron/ironing board (on request), and electrical adapters/chargersComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-Smoking

13 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerHeatingElectric kettle

Sensational with Bath for Two

Non-refundable
Room Only
20% OFF$266.11

$212.89

Includes taxes & fees
Design Double Room - 2 Baths (Labyrinth) - Photo 1
Design Double Room - 2 Baths (Labyrinth) - Photo 2
Design Double Room - 2 Baths (Labyrinth) - Photo 3
Design Double Room - 2 Baths (Labyrinth) - Photo 4
Design Double Room - 2 Baths (Labyrinth) - Photo 5
Design Double Room - 2 Baths (Labyrinth) - Photo 6
1/6

Design Double Room - 2 Baths (Labyrinth)

1 King Bed198 sq feet, located below ground level Internet - Free WiFi Entertainment - 40-inch Smart TV with pay moviesFood & Drink - Free bottled waterSleep - Egyptian cotton linens and bed sheets Bathroom - Private bathroom, bathtub, slippers, and designer toiletriesPractical - Desk, phone, and iron/ironing board (on request)Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningNeed to Know - No windows, no cribs (infant beds) or rollaway/extra beds availableNon-Smoking

18 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
TVTelephoneAir conditioningHair dryerDeskPrivate bathroom

Labyrinth - Windowless Basement with Two Baths

Non-refundable
Room Only
20% OFF$234.81

$187.85

Includes taxes & fees

Guest Reviews

8.8
Excellent63 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the excellent service.

Categories

Cleanliness8.6
Service9.1
Location8.9
Room Quality8.6
Amenities8.9
Value for Money8.6
Food and Beverage8.6
Overall Experience9.1

Select topics to read reviews

D
dean
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0

Excellent location and a quirky vibe, will defo use again.

Helpful?
C
Christian
Verified booking
Standard Room
Stayed in Oct 8, 2025

"Exceptional"

10.0

Wonderful place

Helpful?
P
Philippa
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Quirky hotel"

6.0

Hotel was really nice and clean and the staff were lovely. The downside for me was the toilet. It was very exposed. I stayed with my husband of 26yrs so I'd say we know each other pretty well. That being said, i still like my visits to the loo slightly more private so to only have a piece of frosted glass to just about cover me if i leaned back, left me feeling over exposed. The other slight downside is for light sleepers in the basement rooms...they are noisy. You can hear the water through the exposed pipes so every shower, toilet flush and tap in adjacent rooms woke me up. My husband though slept like a log.....the beds are so comfy.

Helpful?
B
Becky
Verified booking
Standard Room
Stayed in Sep 2, 2025

"Perfect stay!"

10.0

Amazing stay for my partners birthday - had the option to add surprise balloons and gifts into the room prior arrival- wonderful option! Also upgraded us to the terrace + hot tub room for our second night and it really made the stay special - staff were wonderful, super thoughtful with the smaller touches, and couldn’t do enough for us, would stay here again in a heartbeat!

Helpful?
L
Lilli
Verified booking
Standard Room
Stayed in Aug 25, 2025

"Good"

4.0

Our room was OK. The staff were helpful. Our room lost power at 10pm and ended up being the fan was tripping out the power. We weren’t able to shower because of this as the fan wouldn’t work and it was underground. The bar upstairs was quite loud. Overall pretty dissapointing because of the issue with the room.

Helpful?
K
Karen
Verified booking
Standard Room
Stayed in Aug 22, 2025

"Amazing stay at Impossible Motel."

10.0

Was amazing. The room was beautiful with the extras and the hot tub topped the weekend off for our 30th wedding anniversary. Going to come every year. Staff was amazing. Highly recommend this hotel it’s an amazing experience. Thank you😍

Helpful?
V
Valeri
Verified booking
partner
Standard Room
Stayed in Aug 9, 2025

"Exceptional"

10.0

Good location, nice staff and great rooms

Helpful?
A
Allan
Verified booking
partner
Standard Room
Stayed in Jul 29, 2025

"Excellent"

8.0

Unique and intersting decor, loved it. Some of the bed cannopy needs some attention. You neex to be very friendly with anyone your sharing the room with a bathroom open plan to room and can hear everthing.

Helpful?
O
Olivia
Verified booking
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0

Great stay

Helpful?
T
Tracy
Verified booking
Standard Room
Stayed in Jun 19, 2025

"Exceptional"

10.0

Great stay, beautiful hotel with very welcoming and helpful staff

Helpful?
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