Urban Park Suites Hotel

La disponibilité et l’amabilité du personnel.

Hospitable staff. Especially the receptionists, gym and the pool side restaurant. Can improve on the Asian foods variety.

None

Back for my second stay at Urban Park Suites Hotel, and it’s just as wonderful as I remembered. The rooms are beautifully designed with modern furniture and a relaxing, subtle color scheme. Walking to the on-site cafe or the two restaurants, including a fantastic rooftop spot, feels like a stroll through a garden, thanks to all the gorgeous plants in porcelain vases. It has a wonderfully open, airy feel—a refreshing change from typical, claustrophobic hotel buildings!

I don’t want to nitpick but I think providing workspaces for laptop nomads to concentrate would greatly improve the value

The staff were very responsive and friendly, although the issues I had were fundamentally unresolved.

First I was transferred to a neighbouring hotel without forewarning or notice. The room was constricted and not what I had imagined leave alone paid for. Secondly, there was no internet throughout my stay in the neighbouring hotel. One reason I chose the hotel was internet. Thirdly, Breakfast was for example served at 7. Although I had to leave for work by 7 they could not work out any alternative offer for the one day I needed early breakfast. Despite a very friendly staff, I felt swindled by this experience.

Nothing to mention

They had overbooked. Told me a lie about plumbing problems and set me up in the hotel across the street. There I found a lower standard. Luckily friendly staff. I paid the full price. Unfortunately a non-refundable booking so I felt obliged to accept.

De prijs kwaliteit en ruimte is goed.

Everything was perfect.

I had to leave this wonderfull place