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8 / 10 Guest Rating

Casa Ak’ab’al Bacalar

Carretera 307, km 28.5, Bacalar Quintana Roo Boulevard Aarón Merino fernandez, región 15 manzana 1 lote 169, Bacalar, mx

Casa Ak’ab’al Bacalar - main view

About the Property

Luxurious 4-Star Accommodation
Casa Ak’ab’al Bacalar, located in Bacalar, offers a luxurious 4-star experience with a beautiful garden and a relaxing terrace for guests to unwind.

Comfortable Rooms with Balconies
Each room at Casa Ak’ab’al Bacalar features a private balcony, air conditioning, and a flat-screen TV, ensuring a comfortable and enjoyable stay for all guests.

Convenient Location and Services
Guests can rely on the hotel's reception for helpful information to explore the surrounding area easily. The proximity to Chetumal International Airport, just 44 km away, adds to the convenience of staying at Casa Ak’ab’al Bacalar.

Experience luxury, comfort, and convenience at Casa Ak’ab’al Bacalar. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent72 verified reviews
AI Summary

Guests highly rate the beautiful lake views and frequently praise the tranquil environment.

Categories

Cleanliness5.7
Service8.7
Location10.0
Room Quality6.7
Amenities8.7
Value for Money7.7
Food and Beverage6.7
Overall Experience9.7

Select topics to read reviews

A
AngelicausUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Normal"

7.0

Vista a la laguna

Ubicación , recámaras pequeñas.

Helpful?
E
EloisamxMX
Verified booking
solo_traveller
Standard Room
Stayed in Feb 9, 2026

"Relax"

10.0

Very private and comfortable, localized in the shoreline of the lagoon

The road la a little damaged so it takes a few extra minutes to get there

Helpful?
R
RonalddeDE
Verified booking
solo_traveller
Standard Room
Stayed in Jan 30, 2026

"Very Good"

7.0
Helpful?
L
LUZ ELENAmxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Mis vacaciones en bacalar, Q Roo"

10.0

Todo nos encanto, las instalaciones la comida los servicios el personal suoer atento sin duda alguna volveríamos a hospedarnos con ello!!!!

Helpful?
N
Navarrete A.mxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 7, 2026

"Muy lindo el lugar y muy amable todo el personal sin duda regresaría, gracias!!!"

9.0

Muy rica la comida aunque nos hubiera gustado que hubiera de todo lo que hay en el menu.

Helpful?
O
OmarmxMX
Verified booking
extended_group
Standard Room
Stayed in Dec 28, 2025

"Lovely stay, I’ll comeback for my next trip to Bacalar"

8.0

I loved that the property is in front of the lake and has a really nice pier where you can sit and admire the landscape

Some facilities, such as the shower and toilet in one of the rooms weren’t functioning properly at the beginning but the manager made sure everything was fixed

Helpful?
J
JULIO CESARmxMX
Verified booking
couple
Standard Room
Stayed in Dec 25, 2025

"Excelente Lugar para pasar días de tranquilidad"

8.0

Excelente Vista a la Laguna y tranquilidad en las Instalaciones

La entrada era un problema entrar y salir a otras actividades

Helpful?
C
CarlosbzBZ
Verified booking
couple
Standard Room
Stayed in Dec 23, 2025

"Did not stay, the road to get there was horrible very muddy and rough traveled far to get there for them to tell me that"

1.0

Nothing

Was under construction

Helpful?
A
Ana MarinémxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 16, 2025

"Una MIERDA DE SERVICIO!!!!!!"

1.0

No puedo comentar nada de un lugar q ni siquiera conoci

Pésimo que un día antes de mi viaje me cancelaran!! Estoy muy molesta ps si no hubiera tenido otra tarjeta no hubiera podido pagar mi hospedaje!! Pésimo servicio y peor aun booking q no me ofreció alguna opcion! Nefasta la gente del hotel q segun cancelaron x remodelacion de las habitaciones!! Sin dar alguna otra opcion! Cuando mi reserva la hice y pague con anticipación!!! NEFASTA RESPUESTA DEL HOTEL Y MAS AUN DE BOOKING Q CREEN Q CON UN MENSAJE HORAS ANTES DEL VIAJE SE RESOLVIA EL PROBLEMA!!! Y para rematar el hotel donde me pude hospedar no quiso darme factura !!! Servicio de Mierda!!! 😡😡😡😡😡

Helpful?
R
RoblesmxMX
Verified booking
family_with_children
Standard Room
Stayed in Dec 15, 2025

"Good"

1.0

Pésima atención al cliente, no reserven con ellos te cancelan una noche antes sin previo aviso, ni una opción . Te cobran oro adelantado y te hacen pasar un mal rato

Todo mal

Helpful?
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