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8 / 10 Guest Rating

Casa Ak’ab’al Bacalar

Carretera 307, km 28.5, Bacalar Quintana Roo Boulevard Aarón Merino fernandez, región 15 manzana 1 lote 169, Bacalar, mx

Casa Ak’ab’al Bacalar - main view

About the Property

Luxurious 4-Star Accommodation
Casa Ak’ab’al Bacalar, located in Bacalar, offers a luxurious 4-star experience with a beautiful garden and a relaxing terrace for guests to unwind.

Comfortable Rooms with Balconies
Each room at Casa Ak’ab’al Bacalar features a private balcony, air conditioning, and a flat-screen TV, ensuring a comfortable and enjoyable stay for all guests.

Convenient Location and Services
Guests can rely on the hotel's reception for helpful information to explore the surrounding area easily. The proximity to Chetumal International Airport, just 44 km away, adds to the convenience of staying at Casa Ak’ab’al Bacalar.

Experience luxury, comfort, and convenience at Casa Ak’ab’al Bacalar. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent72 verified reviews
AI Summary

Guests highly rate the beautiful lake views and frequently praise the tranquil environment.

Categories

Cleanliness5.7
Service8.7
Location10.0
Room Quality6.7
Amenities8.7
Value for Money7.7
Food and Beverage6.7
Overall Experience9.7

Select topics to read reviews

C
CarolinefrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Exceptional"

9.0

Un accueil familial et sympathique dans cet hotel tres classe petit (10 chambres tres spacieuses). La nature et rien d autre. Ils nous pretent paddle, kayak pour la lagune. C est tres beau, reposant, agreable. On a bien profite du lieu.

Pas de restauration apres 17h mais on a trouve a Bacalar. Juste le sujet des 1.5 km de piste pour aller a l hotel, des trous beants remplis d eau. Elle meriterait d etre un peu travaillee.

Helpful?
I
IvettemxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Un lugar muy bonito para relajarte"

8.0

Las instalaciones

El traslado para llegar

Helpful?
G
GuillaumefrFR
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0
Helpful?
R
RobertokyKY
Verified booking
family_with_children
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0
Helpful?
A
AnausUS
Verified booking
family with young children
Standard Room
Stayed in Jul 26, 2025

"Great views"

9.0

The location , the amenities

Small parking

Helpful?
M
MichelanbzBZ
Verified booking
family with young children
Standard Room
Stayed in Jun 24, 2025

"A nice place to relax and enjoy the lagoon provided you take all your drinks and food."

7.0

The main home is spacious and has good facilities to cook as well as play games. It also has a private pier with a shed which is nice to hang out and swim.

The power went out for about 7hrs during the night and therefore some of us suffered from the heat. The facilities aren't well kept as the pool was dirty due to rains, the restaurant was closed from 5pm and the location is far from any restaurant. There were no delivery options either. One of the room's ac units was not working and therefore one of the guests did not sleep well. The lounge area was messy and therefore could not be used.

Helpful?
B
BenilIL
Verified booking
young couple
Standard Room
Stayed in May 28, 2025

"all in all, a nice stay in a beautiful location"

9.0

The room was on the laguna

It was a little bit on the small side with no windows apart from the door

Helpful?
L
LarizamxMX
Verified booking
group
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0
Helpful?
M
MarcinplPL
Verified booking
group
Standard Room
Stayed in Feb 28, 2025

"Pleasant"

6.0

Beautiful property in a wonderful location by the lake.

After a nice welcome, there is practically no contact with the staff. The bar and other attractions - supposedly available - but no one serves guests, so you can't use them. No response to phone or whatsapp. A stale smell from the sewage system in rooms.

Helpful?
A
AldrinmxMX
Verified booking
family with young children
Standard Room
Stayed in Feb 20, 2025

"Disappointing"

4.0
Helpful?