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7.4 / 10 Guest Rating

Hotel Brunette

4a CALLE ORIENTE Y 1a AV. NORTE SANTA ANA, SANTA ANA N°1, Santa Ana, sv

Hotel Brunette - main view

About the Property

Welcome to Hotel Brunette, your oasis in Santa Ana!

Garden Oasis: Enjoy the serene garden, perfect for a morning stroll or evening relaxation.

Entertainment Hub: Unwind at the shared lounge or challenge friends to a game of table tennis.

Convenience at Your Fingertips: Benefit from 24-hour front desk service, airport transfers, and free WiFi.

Book your stay at Hotel Brunette now and experience comfort and convenience like never before!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Laundry

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Please note that the shower does not have hot waterGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good151 verified reviews
AI Summary

Guests highly rate the great central location and frequently praise the friendly staff.

Categories

Cleanliness5.4
Service6.4
Location10.0
Room Quality6.4
Amenities7.4
Value for Money8.4
Food and Beverage6.4
Overall Experience8.8

Select topics to read reviews

F
FilipposdeDE
Verified booking
with friends
Standard Room
Stayed in Jan 4, 2024

"Cute at a central location"

9.0

Location is amazing, half a minute away from the centre. It had a cute little inner garden.

The shower was a bit funky, it was hard to turn on and off. Just a note, it has only cold water which with high temperatures might not be a problem.

Helpful?
A
AdelezaZA
Verified booking
solo traveller
Standard Room
Stayed in Jan 1, 2024

"Good"

7.0
Helpful?
S
SylviausUS
Verified booking
family with young children
Standard Room
Stayed in Dec 27, 2023

"Exceptional"

10.0
Helpful?
A
ArlenniNI
Verified booking
young couple
Standard Room
Stayed in Dec 24, 2023

"Exceptional"

10.0
Helpful?
G
GormanesES
Verified booking
young couple
Standard Room
Stayed in Dec 20, 2023

"Good"

7.0

Excellent location good value for money and really friendly vibe

Helpful?
S
SharmausUS
Verified booking
young couple
Standard Room
Stayed in Dec 19, 2023

"Location of the hotel was nice but bathroom smells so bad"

5.0

Good and helpful staff

Bathroom smells so bad and water doesn’t go out in drain after you shower it will stay there.

Helpful?
L
LaimonasltLT
Verified booking
group
Standard Room
Stayed in Dec 10, 2023

"Central very basic place"

4.0

Central location.

Overall very run down place. First was given room which we didnt booked with no windows and room had a smell. Open bathroom was strange and didn’t suit our group. Only COLD water. Zero privacy. Breakfast so so. Staff did not speak English. Way to expensive for quality provided.

Helpful?
L
LovingcaCA
Verified booking
young couple
Standard Room
Stayed in Dec 9, 2023

"Mold on the walls and tap water in the drinking water jug.. Keep looking"

4.0

The staff was kind and the location was excellent. The decor was nice but needs more work. Someone has a very good eye for decorating thou.

This is going to be a long answer. Mold on the walls and probably elsewhere, the raw sewage smell coming out the shower drain was horrid, the water for the free coffee and water was not bottled. They will deny that but when we stopped drinking it our travelers stomach cleared up. The rubber mat on the mattress was like something out of a horror movie. No hot water ever. Toiled pug up very easily (and no we did not put toilet paper down them). They never clean your room unless you ask them,and never told us this. Just not enough light period at night for walking around the hotel. And be very careful about the stairs leading to the 2nd level oddly measured. Not the worst hotel I have ever stayed in but in the top 3 and about double the price it should be. The last picture I posted was of the very noisy air-conditioner water pump that goes off every 10 minutes.

Helpful?
K
KurkusUS
Verified booking
review category business travellers
Standard Room
Stayed in Nov 10, 2023

"Bad"

1.0

The staff is terrible, a lot of disrespectful people, a woman doesn't let you rest, the owner is disrespectful, I don't recommend the place, the owner leaves a lot to be desired, it doesn't look like a hotel, it looks like a passing motel, the owner does that for the guests.

Helpful?
M
MarinausUS
Verified booking
young couple
Standard Room
Stayed in Nov 10, 2023

"Passable"

5.0

The staff was very pleasant-

Didn’t feel safe. The hotel front door was open from 8am to 10pm. The staff was often NOT at the front desk. The door to my room could be open with a lite push-when locked!! Truly scary given my room was 2feet from the front door.

Helpful?