The Sanctuary Residence

Fantastic pleace! Friendly for children, rooms are clean and cozy. Breakfast are tasty, so many choice of food, couple type of soup, pasta, pankake, fruits! And service are excellent! Very, very recommended!!!

a lot of trees

when we check staff wasn’t tell us anything about the hotel facilities, restaurant opening hours for breakfast or dinner. We tried to book a hotel shuttle bus from airport to the hotel no one responds our message. I have to call them to confirm that before my departure. the cleanliness and standard of the bathroom was horrible

the amenities are great. it’s a peaceful place. the staff is fantastic! they are so kind and proactive. I’d recommend this place to everyone coming to Seam Reap. The vibe and the nature surrounding the hotel is magical. I loved waking up with the sound of birds and green landscape.

the staff were very friendly

internet connection was very poor bed was very hard bathroom was very dated and needed works

The hotel is good. It's very fascinating that he was greeted and taken to the place. Very good tour i ankor wat. After being stopped, the driver showed all the temples. I appreciate it well

Litil bit far away from center

a 20 minutes walk to city center

poor Vegetarian Breakfast, Dirty Pool , put me in another hotel though having confirmed reservations changed to hotel after one night elsewhere.

the location is very convenient, you can walk everywhere and the pool and the overall garden is nice. shadowed places to chill.

the room was nice but the bathroom was not living up to the image of the room. the drainage was leaking so we always had foul water smell in the room. the overall deep cleaning need to be improved. instead of real cleaning they just quickly wipe over the surface and than put on scented candles or use room spray… I addressed those topics in a professional manner but think other travellers should know. I went to a supermarket and got dettol and dettol wipes and cleaned my bath myself another thing others should know is that the hotel has a function room - which is located on the garden - and poorly soundproof. so prepare to be woken up before 7 by loud chatting of over 50 people or day long sales training and motivation camps.