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8.8 / 10 Guest Rating

Metropole Urban Hotel

Platia Agias Ekaterinis - Agios Minas, Heraklio Town, gr

Metropole Urban Hotel - main view

About the Property

Luxurious Accommodations
Experience comfort and style at Metropole Urban Hotel. Each room is equipped with modern amenities including air conditioning, flat-screen TV, and a private bathroom. Some rooms even offer a balcony for a stunning view of the city.

Delicious Dining Options
Start your day right with an a la carte breakfast served every morning. Additionally, guests can enjoy discounted rates at a nearby cafe. Indulge in a culinary journey without leaving the hotel premises.

Multilingual Staff and Convenient Location
Feel at ease with our multilingual staff who are fluent in Greek, English, German, French, Italian, and Spanish. Located close to major attractions like Venetian Walls and Cultural Conference Centre, our hotel is the perfect choice for exploring the beauty of Heraklio Town.

Book now and elevate your stay at Metropole Urban Hotel.

Facilities & Amenities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room with City View - Photo 1
Standard Room with City View - Photo 2
Standard Room with City View - Photo 3
Standard Room with City View - Photo 4
Standard Room with City View - Photo 5
Standard Room with City View - Photo 6
Standard Room with City View - Photo 7
Standard Room with City View - Photo 8
Standard Room with City View - Photo 9
Standard Room with City View - Photo 10
1/10

Standard Room with City View

This twin/double room has air conditioning and a window.

21 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Standard Room with City View

Non-refundable
Room Only
20% OFF$149.59

$119.67

Includes taxes & fees

Standard Room with City View

Non-refundable
Breakfast Included
20% OFF$159.31

$127.45

Includes taxes & fees
Deluxe Room with Balcony and City View - Photo 1
Deluxe Room with Balcony and City View - Photo 2
Deluxe Room with Balcony and City View - Photo 3
Deluxe Room with Balcony and City View - Photo 4
Deluxe Room with Balcony and City View - Photo 5
Deluxe Room with Balcony and City View - Photo 6
Deluxe Room with Balcony and City View - Photo 7
Deluxe Room with Balcony and City View - Photo 8
1/8

Deluxe Room with Balcony and City View

This air-conditioned twin/double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

23 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room with Balcony and City View

Non-refundable
Room Only
20% OFF$169.88

$135.9

Includes taxes & fees

Deluxe Room with Balcony and City View

Non-refundable
Breakfast Included
20% OFF$179.61

$143.69

Includes taxes & fees
Superior Connecting Rooms with Balcony and City View - Photo 1
Superior Connecting Rooms with Balcony and City View - Photo 2
Superior Connecting Rooms with Balcony and City View - Photo 3
Superior Connecting Rooms with Balcony and City View - Photo 4
Superior Connecting Rooms with Balcony and City View - Photo 5
Superior Connecting Rooms with Balcony and City View - Photo 6
Superior Connecting Rooms with Balcony and City View - Photo 7
Superior Connecting Rooms with Balcony and City View - Photo 8
1/8

Superior Connecting Rooms with Balcony and City View

This air-conditioned family room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

34 sqm
Sleeps 4
4 Twin bed (90-130 cm wide)
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Connecting Rooms with Balcony and City View

Non-refundable
Room Only
20% OFF$320.91

$256.73

Includes taxes & fees

Superior Connecting Rooms with Balcony and City View

Non-refundable
Breakfast Included
20% OFF$340.38

$272.3

Includes taxes & fees
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 1
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 2
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 3
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 4
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 5
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 6
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 7
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 8
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 9
Junior Suite with Outdoor Jetted Tub and Side Sea View - Photo 10
1/10

Junior Suite with Outdoor Jetted Tub and Side Sea View

Featuring a private entrance, this air-conditioned suite consists of 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a terrace with sea views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 2 beds.

38 sqm
Sleeps 3
1 Double bed (131-150 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Junior Suite with Outdoor Jetted Tub and Side Sea View

Non-refundable
Room Only
20% OFF$286.99

$229.59

Includes taxes & fees

Junior Suite with Outdoor Jetted Tub and Side Sea View

Non-refundable
Breakfast Included
20% OFF$296.73

$237.38

Includes taxes & fees
Economy Room - Photo 1
Economy Room - Photo 2
Economy Room - Photo 3
Economy Room - Photo 4
Economy Room - Photo 5
1/5

Economy Room

This twin/double room features a electric kettle, satellite TV and soundproofing.This room does not have a balcony, this room has a tilting window.

19 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Suite

Non-refundable
Room Only
20% OFF$332.95

$266.36

Includes taxes & fees

Suite

Non-refundable
Breakfast Included
20% OFF$346.31

$277.05

Includes taxes & fees
Superior Room with Balcony and City View - Photo 1
Superior Room with Balcony and City View - Photo 2
Superior Room with Balcony and City View - Photo 3
Superior Room with Balcony and City View - Photo 4
Superior Room with Balcony and City View - Photo 5
Superior Room with Balcony and City View - Photo 6
Superior Room with Balcony and City View - Photo 7
1/7

Superior Room with Balcony and City View

This air-conditioned twin/double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

21 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Superior Room with Balcony and City View

Non-refundable
Room Only
20% OFF$164.19

$131.35

Includes taxes & fees

Superior Room with Balcony and City View

Non-refundable
Breakfast Included
20% OFF$173.92

$139.14

Includes taxes & fees

Guest Reviews

8.8
Excellent1679 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness7.8
Service9.3
Location9.3
Room Quality8.2
Amenities8.8
Value for Money8.7
Food and Beverage9.3
Overall Experience9.1

Select topics to read reviews

A
AnnaatAT
Verified booking
couple
Standard Room
Stayed in Jun 27, 2026

"Exceptional"

10.0
Helpful?
Y
YafitilIL
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"חוויה אורבנית מושלמת!"

10.0

המיקום מעולה, החדר היה מפנק, נוף אורבני, ונוף צידי של ים . אנשי צוות קשובים לצרכים של האורחים ועושים מעל ומעבר. במיוחד: מרגריטה שעזרה לי בפתרון בעיות שנתקלתי בהן. אציין לשבח גם אנה מריה, קוסטס, וקתרינה. מאד נהניתי, בהחלט אשוב!

Helpful?
M
MichelqaQA
Verified booking
family_with_children
Standard Room
Stayed in Jun 26, 2026

"Beautiful place, needs to fix some issues to become perfect"

7.0

Great location in the center of Heraklion. Friendly staff. Modern fitouts. Close to many attractions including monuments, city center, shopping areas... Close by paid car park (1minute walk) which is very convenient in the center of Heraklion if you are driving a car there.

Rooms too small. Doesn't have own restaurant. The partner restaurant located at the ground floor has very limited choices with strange rules and menus depending on the time of day you visit. Small flies in the showers.

Helpful?
M
Maria PilaresES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 26, 2026

"Heraklion por obligación"

9.0

Centrico y con lo necesario en la habitación. El aire acondicionado funcionaba genial y la cama muy cómoda

La nevera no enfriaba y l luz de emergencia de encima de la puerta era muy fuerte y no.dejaba dormir, la habitación tenía claridad por la noche

Helpful?
M
MariaitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"5 giorni meravigliosi"

9.0

Posizione centrale, la piazza dove ogni sera c'erano concerti, staff gentilissimo, pulizia ottima, stanza confortevole.

La colazione sempre uguale, poca scelta di cose che ti portavano loro al tavolo. Nn e' a buffet ma tu chiedi tra dolce e salato e loro ti portano ciò che vuoi che però ogni giorno era sempre uguale.

Helpful?
J
JamesauAU
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Position and quality of the hotel was very good, and the staff were most helpful."

9.0

Position of hotel was good, and the quality of the hotel was very good.

Helpful?
E
elena ANNAitIT
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Ottimo"

10.0

Ottimo in centro! Giri Heraklion a piedi.

Tutto...meno la volazioni

Helpful?
S
SusanusUS
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Excellent central hotel in Heraklion"

9.0

Comfortable bed Good air con Great location with excellent outdoor coffee shop just outside the doorway Great 24 hour front desk staff

Helpful?
S
SoniabrBR
Verified booking
couple
Standard Room
Stayed in Jun 16, 2026

"Perto da região dos restaurantes e lojinhas"

10.0

A localização e a atenção do funcionário que nos deu várias dicas

Helpful?
Α
ΑγγελικηgrGR
Verified booking
solo_traveller
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

10.0
Helpful?