Hotel Oaxaca Mágico

Low key, comfortable, near center without being right in it. Very good restaurants close by, walkable. Nice terrace.

The charge for coffee and the awkward preparation by front desk staff the only downside. Otherwise, very pleasant.

The staff was exceptional. Beds very comfortable

Small bathroom with steps

They stole my money. When I checked out I left my wallet at the hotel. I went back for my wallet and they told me they hadn't found anything. When I found out that it was there, I asked to speak to the service people and they weren't available. I asked to speak to the manager and he wasn't there. They told me to come back the next day. I went back and they told me the same thing. That the manager isn't there and neither is the housekeeping person. They wouldn't give me a phone number to speak directly to the manager. I'm not going back to that hotel. They are not honest people. Before we left, we had already given them a tip.

Staff is incredibly friendly and accommodating.

The tour options. I assume they’re given as a third party feature in the hotel. Hotel staff was accommodating and apologetic when the third party tour came an hour late. I had to cancel.

We were very disappointed in this hotel and definitely not worth the cost! The room was extremely small, felt like we were in a tiny box and claustrophobic. No windows in the bedroom (the window in the bathroom did allow air from a “shaft”.) The hotel is located on a very busy street, especially for catching the bus so it was very noisy. They often kept the front door locked (from the people waiting to catch the bus?) At 6:30 am there were loud noises from some sort of electric grinder (blender? Coffee grinder?). The positive were the sweet young women who were the receptionists and the cleaning staff. They were kind and the hotel was very clean. The “lobby areas” were pretty so it was “shocking” that the room was such a disappointment! With so many other choices in beautiful Oaxaca City, especially for the price, I would not recommend this hotel. We were grateful it was only a one night stay of our three week vacation.

great locatioin, older traditional building. rooms were small, bathroom was very small but clean. amenities were basic, no coffee except by purchase in the lobby, very helpful staff. would stay there again.

very small rooms and bathroom but clean. NO coffee in the room, only for purchase in the lobby.

The staff were very helpful and very friendly (and willing to work with tourists who didn't know the city and didn't know the language to help us with some of the logistics of the trip like going back to the airport). Also, the place is IMPECCABLY clean. Spotless, in fact. And the location is PERFECT. It is just on the edge of the city center, so it is very walkable to everywhere we wanted to go, but not on the busiest street.

We were on the ground floor, and it could be a bit noisy with people coming in late at night. Also, although the bed was clean, and they didn't skimp on pillows, it wasn't the most comfortable mattress. That said, for the price (and considering the location), this was the perfect choice for us.

Location, great staff, very clean and great price.

Street traffic was loud in our room. A bit dark as there was only one window.