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8 / 10 Guest Rating

Hotel Santa Cruz

Avenida Presidente Juarez , Mexico City, mx

Hotel Santa Cruz - main view

About the Property

Convenient Amenities
Hotel Santa Cruz offers a range of convenient amenities including a restaurant, free parking, and a bar for guests to unwind.

Comfortable Rooms
Each room at the hotel is equipped with a desk, flat-screen TV, private bathroom, and cozy bedding ensuring a comfortable stay for every guest.

Business-Friendly
Featuring a business center and vending machines with snacks, Hotel Santa Cruz caters to both leisure and business travelers alike, making it an ideal choice for your stay in Mexico City.

To book your stay at Hotel Santa Cruz and experience these exceptional amenities, simply make a reservation today!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Grocery deliveries

Important Information

Check-in & Out

Check-in
Check-out01:00 PM

Property Notes

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent126 verified reviews
AI Summary

Guests highly rate the limpieza and frequently praise the instalaciones.

Categories

Cleanliness8.3
Service7.3
Location8.8
Room Quality7.3
Amenities8.3
Value for Money8.3
Food and Beverage7.3
Overall Experience8.3

Select topics to read reviews

J
Julieta PatriciamxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 23, 2026

"Good"

3.0

Los alimentos, aunque el personal que atiende lo hace de mala manera

Es un lugar muy austero, sin embargo aceptable, lo peor es el trato del personal, son groseros y en el restaurante te cobran todo separado y hasta por respirar, lastima porque los alimentos son buenos

Helpful?
L
LamasmxMX
Verified booking
family_with_children
Standard Room
Stayed in Feb 8, 2026

"Excellent"

8.0
Helpful?
R
RojasmxMX
Verified booking
extended_group
Standard Room
Stayed in Jan 31, 2026

"Feo"

2.0

Horrible

Horrible

Helpful?
I
IrenemxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 28, 2026

"Exceptional"

9.0

La limpieza

Helpful?
A
Angel AgustinmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Jan 26, 2026

"Excellent"

8.0

Buena ubicación..buenas instalaciones

Estaban haciendo mantenimiento a las 8 de la mañana martillando y ya no dejaron dormír por el ruido...

Helpful?
R
RobertomxMX
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Very Good"

7.0
Helpful?
J
JhonatanmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 21, 2026

"Excellent"

8.0

La cama y que realmente se sentía acegedor

La encargada era un poco malhumorada, olor a cigarro persistente en la habitación y nunca salio agua caliente para bañarse

Helpful?
B
BryanmxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 20, 2026

"Cancelan en último momento"

1.0

No especifica rmterminos y condiciones, si es un hotel familiar o de paso. Cancelaron al último momento. Perdí mi evento por su cancelación.

Helpful?
A
AlejandrocoCO
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"Hotel bueno calidad/precio"

8.0

limpieza 10/10

La mala atención de las recepcionistas que mantenían de mal genio y contestaban sin amabilidad. Y que la recepción tenga un vidrio de seguridad de carcel hace pensar que esta llegando uno a un lugar muy peligroso restandole apariencia de hotel como lo anuncian y demostrando que realmente es un motel.

Helpful?
M
MenchacamxMX
Verified booking
family_with_children
Standard Room
Stayed in Jan 17, 2026

"Exceptional"

10.0
Helpful?
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