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7.7 / 10 Guest Rating

Palace Hotel

Boma Road, Mbarara, ug

Palace Hotel - main view

About the Property

Luxurious Garden Oasis
Experience a stay like no other at Palace Hotel, where luxury meets tranquility in the heart of Mbarara. Garden Retreat: Unwind in our lush garden or socialize in the shared lounge. Indulge in delectable cuisines at our restaurant and bar. Convenience at Your Fingertips: Enjoy 24-hour front desk service, airport transfers, room service, and complimentary property-wide WiFi. Explore the picturesque surroundings with popular hiking trails, or opt for seamless travel arrangements with our car hire services. Your lavish getaway awaits at Palace Hotel. Book now for an unforgettable experience!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good164 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great value for money.

Categories

Cleanliness7.8
Service8.3
Location7.8
Room Quality7.7
Amenities7.3
Value for Money8.2
Food and Beverage6.8
Overall Experience7.8

Select topics to read reviews

T
tonnyugUG
Verified booking
solo_traveller
Standard Room
Stayed in Jun 25, 2026

"Very Good"

7.0
Helpful?
A
AndrewnzNZ
Verified booking
extended_group
Standard Room
Stayed in Jun 25, 2026

"Been before- will be back again."

9.0

Great location In Mbarara .great value for money.

Helpful?
N
NancykeKE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

I loved the food .Chicken is memorable

A lady waitress with a bad attitude didn't catch her name, but the guy has exceptional services.Lady at the reception is so friendly

Helpful?
J
JuliadeDE
Verified booking
couple
Standard Room
Stayed in Jun 19, 2026

"Gut"

8.0

Gute Lage, Gartensitzmöglichkeiten, gutes WLAN

Helpful?
O
OlgacdCD
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Exceptional"

9.0

The staff were very outgoing and helpful

The shower position compare to the toilet and the absence of a window in the bathroom.

Helpful?
A
AtuhaireugUG
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"Excellent"

8.0
Helpful?
W
WimbeBE
Verified booking
solo_traveller
Standard Room
Stayed in May 5, 2026

"Excellent"

8.0
Helpful?
A
AsankalkLK
Verified booking
extended_group
Standard Room
Stayed in Apr 28, 2026

"Overall, the place was okay for the price. It offered good value, and the stay was generally comfort"

6.0

The location was excellent, and I really liked the room. It was comfortable, clean, and well maintained.

What I didn’t like was the receptionist’s attitude. She was not greeting us or smiling, and I’m not sure why. It made the welcome feel less friendly and professional.

Helpful?
C
Chaudhari VikasugUG
Verified booking
solo_traveller
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

10.0

Calm and peaceful place. Very good and friendly staff.

Nil

Helpful?
S
SarahdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 15, 2026

"Excellent"

8.0
Helpful?
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