The Hedgehog by Innkeeper's Collection

Rooms were clean and nothing too much trouble for the Cleaning lady. She was lovely.

On arrival told no hot water would be fixed by evening. No problem for us but asking for a drink in the bar told not open due to hot water. We had been travelling 3hrs could of offered us a can of something or a bottle or water but was told nearest bar 20mins walk away. We ended up walking as it was extremely hot weather and needed a cold drink. Breakfast time had to find someone to order from as wasn't approached by anyone. Made you feel not welcome. No one there either when we checked out so left keys on bar. Shame lovely place but need to give more attention to guests staying there. Wouldn't book again. Excellent cleaning of room .

Staff were unfriendly, place had a smell to it, carpets were filthy, the room was crazy hot. Asked staff if there were any fans available and they just laughed at us. Staff downstairs were way too busy to care about hotel guests. Saw a cup of coffee left on the bar counter for over 3 hours. Nothing was working when we arrived.

The above.

I love the whole atmosphere of this hotel. The gluten free batter on the fish was superb.

Great location for where we were going

Bed was too hard for us

room was nice and spacious (no1 Chad) the staff were exceptional from the warm & friendly welcome by Isaac and checking in to the fab & friendly service by Fred in the evening at the bar and in between that, all the other staff we encountered were super friendly and attentive! Breakfast was superb - very good quality ingredients and again the service was excellent - thank you!

property decor is a little tired and so it could do with a spruce up but other than that all great!

Lovely location with good facilities

Slow running flush in bedroom