The Hedgehog by Innkeeper's Collection

Good sized accommodation with a good choice of food and drink that was well presented and tasty.

The breakfast was ok but nothing to write home about. Had the basics but not an enormous choice but I can appreciate that noting there are only a handful of bedrooms.

The room was clean and bed very comfortable breakfast was good plenty of choice.

The lobby leading to the rooms has the bar toilets leading off it and smells of urine, I would suggest that the carpet be taken up and a hard flooring replaced which will be easier to clean.

My room was huge, quiet and very comfortable. Staff were friendly and welcoming. There is a large outdoor seating area and plenty of parking.

Several main dishes were sold out, which was disappointing as I had booked for my 60th birthday with a small group of friends. We were left with very limited choices. The toilet in my room was difficult to flush.

Friendly staff who couldn’t do enough to help

The room and hotel are excellent and breakfast was good. No problems with our stay.

Location & classic character

Needs refurbishment in the rooms… very tired

Lovely pub and had a nice breakfast.

We booked a 3 night stay in May 26, and really wish we had chosen somewhere else. Pretty much everything was wrong with this hotel: 1. When we arrived the hotel was closed, with a note on the front door explaining a new boiler was being fitted! We found a side door and eventually found a disinterested member of staff, who checked with someone and eventually made our room available to us, but the bar remained closed even to resident guests. There had been no effort to contact us to explain what was going on, so we could have had the opportunity to book elsewhere. Nobody cared, we were unimportant. 2. The room we were allocated (room 1) was extremely shabby and absolutely filthy - broken window catches and hinges, filthy carpet, rotten window ledges and windows, a bathroom window sealed shut by the overgrown external vegetation. I amused myself for a few minutes digging out the matted hair and God knows what else from the carpet with the sole of my shoe. We should have left at this point but tired after a day sightseeing decided to overlook the issues we were finding and have some dinner. Big mistake. 3. The bar eventually reopened after a bit of pressure from me, but after a couple of pints, when we went to our dinner reservation we were told the kitchen had been abruptly closed due to the 'on-going boiler problems'. No matter we had booked, no matter earlier diners were being served, we were not going to be fed that evening. As my driving limit had been exceeded, dinner required a 30m walk into Lichfield, something we could have done without. 4. However, the next morning we were able to order a cooked breakfast - it would seem the 'ongoing boiler issues' had been resolved overnight. (A touch of sarcasm here). 5. We asked for and were allocated a different room (room 5) which was an improvement in that it was cleaner, but it had a toilet that required vigorous pumping on the handle to get it to flush, delightful stains on the head-board from the oil from many many heads of hair, and a sofa-bed that decided to fall apart at one point when it was sat on. 6. The comedy slot - proudly displayed was an award from Innkeeper's, giving 5* on their Brand Standards Audit to this hotel. Gosh if this is a 5* establishment, I would hate to stay at a 4* or below. You know - to treat your guests in this way is just insulting. Never again - go to this run-down dump at your peril.