Boat Country Inn and Restaurant

Location close to golf club Staff at dinner very attentive and welcoming Food for dinner good but expensive we decided to eat at another restaurant for second evening Garden room at terrace to sit out

No hot water so no showers First day they sent someone to fix but second morning still cold water unacceptable Breakfast uninspiring limited fruit and bread types Staff disinterested and one girl on her phone We have stayed in several hotels in Scotland over this past month and this is the most expensive the most disappointing and definitely not good value

Let's just say this is not great. Or good. The most interesting thing was our shower which had an extremely slow drain coupled with a very short lip around the base, meaning that it became like a gameshow to see if you could shower quickly enough not to flood the bathroom floor.

enthusiastic staff, average pub grub, truly awful overpriced room 106. see pic to see how little maintenance is done. It must be osprey droppings on the window!

Beaucoup de charme scottish dans cet établissement , ambiance conviviale, personnel très disponible et agréable. Nous avons apprécié le restaurant avec ses deux salles qui propose des plats simples.

Un peu vieillot mais confortable. Défaut d’aération dans la salle de bains qui provoque des moisissures sur la fenêtre.

The hotel itself is lovely, with lots of character and its location is great. There is free parking close by too. There is a trainline literally on the doorstep. There is a shop just across the road that sells a wide range of goods - food, drinks, magazine, books and touristy paraphernalia. There is also a gallery near the shop selling beautiful crafts, paintings and cards. We also found some lovely walks nearby. The staff were pleasant and helpful. They upgraded our room for £20 so that we could have a room with a bath. The room itself was super with a lounge area that had a great view and separate bedroom. The bathroom had a roll top bath with a separate shower.....room 101 is lovely The food in the bar/restaurant was plentiful, really tasty as was breakfast.

On the whole we enjoyed our stay. There was a breakdown in communication regarding where we had our evening meal. We were seated in a bar area and after eating our meal discovered that there was another room that had a more intimate ambience which is where we would have preferred to eat. We hadn't been given a choice. Despite that, up until then we would have booked to return when in the area again. We usually strip our bed on departure to assist housekeeping. On stripping our bed, we were absolutely appalled at the state of the mattress protector!!! It was covered in multiple stains and had obviously not been changed for some time. The pillows did not have protectors on which in the day and age I feel should be compulsory. I usually check the bed (I am a bit OCD) on arrival but given that the whole room looked on point I didn't feel that I needed to....I'm wishing that I did now!!! I have decided not to share pictures here but I do have them time and location stamped in my phone if the management need evidence to support my review.

Firstly, great service from the staff throughout, there was no-one working the bar when we first arrived, but an immediate apology for the delay….we ordered 2 pints of Moretti, quite surprised to be charged £14 for these, way more than the going rate in my view…even for city centre prices!! Anyway, we reviewed the menu & ordered food, again felt this was very pricey…in the end chose Steak Pie and Fish & Chips. The Steak pie was a little weird…served with an enormous puff pastry lid, and mashed potato as requested…but the steak was in a bowl and the mash and veg came on a plate with a paper napkin underneath the bowl and the mash?! The food was tasty, but nothing exceptional….when we went to pay the bill, the 10% service charge had already been added, which I dislike…the gentleman did say it could be removed, but then that ends up feeling peevish…just let me make my own decisions about tips instead of making it for me!! All in all…great staff, average food, but too expensive.

Having highlighted that we required a ground floor room due to limited mobility and double-checked this requirement by phone a week prior to check in, we arrived to be told that the only way to access all rooms was via a flight of stairs. We were therefore unable to stay at the hotel for our special celebration. Multiple e-mails and phone calls to feed back our experience to help to avoid a similar experience for other guests have gone unacknowledged.

Location

Refreshment prices £7 a pint is. Centre of Edinburgh prices.

Calm relaxed atmosphere and friendly staff