Willow Banks Lodge

Judy is professional and very helpful.

I liked everything except the cleaning staff, they don’t know what they’re doing. Judy is such a lovely person but has to monitor them closely for progress.

beautiful place with amazing views and nature.

The kitchen was a bit of a mess when we arrived

N/A

Carpets, couch, towels were dirty and stained. No hot water.

The place look good

The lady that I spoke to on the phone was bit rude, not polite. I requested her to keep the phone closer, because I made few calls to them before the phone got answered. Incase of her apologizing, she told me that she won't be able to look at the phone because she's busy with other clients. By that time I was frustrated because the GPS stopped at the main gate, so I wanted someone to assist with further information.