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7.9 / 10 Guest Rating

The Reef Playacar Beach Resort & Spa-Optional All Inclusive

Paseo Xaman - Ha s/n, Playacar, Playa del Carmen, mx

The Reef Playacar Beach Resort & Spa-Optional All Inclusive - main view

About the Property

Luxurious Accommodation

Experience comfort and style at The Reef Playacar Resort & Spa-Optional All Inclusive. Each room offers modern amenities, a private balcony with garden views, and a flat-screen TV. Relax in luxury with air conditioning, plush bedding, and a well-equipped bathroom.

Diverse Dining Options

Indulge in a culinary journey at our resort with a restaurant serving American, Italian, and international cuisine. Enjoy a variety of flavors and dishes, with a gluten-free option available upon request. Savor delicious meals in a picturesque setting.

Exciting Activities

From snorkeling to cycling, there is no shortage of fun at The Reef Playacar Resort & Spa-Optional All Inclusive. Play billiards, table tennis, or tennis on-site, or explore the nearby Playacar Beach and Playa del Carmen attractions. Adventure awaits at every corner.

Book now and elevate your vacation experience at The Reef Playacar Resort & Spa-Optional All Inclusive.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please note that the charge for the extra person depends on the season and should be paid upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, 2 Double Beds - Photo 1
Superior Room, 2 Double Beds - Photo 2
Superior Room, 2 Double Beds - Photo 3
Superior Room, 2 Double Beds - Photo 4
1/4

Superior Room, 2 Double Beds

Overlooking the gardens, this air-conditioned room offers a private balcony or terrace, a TV, a mini-fridge and a telephone. The bathroom includes a hairdryer and ironing facilities are also provided. A safe is available to rent. The standard all-inclusive package consists of buffet meals, snacks, domestic alcohol and soft drinks and à la carte dinner option in the Botticelli Italian restaurant. Activities for children and adults, including aerobics, gym access, cycling and nightly entertainment are provided, and non-motorized watersports such as sailing, kayaking, snorkeling and scuba diving are also included.

27 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Room with 2 Double Beds

Non-refundable
Room Only
20% OFF$140.34

$112.27

Includes taxes & fees

Superior Room with 2 Double Beds

Non-refundable
Breakfast Included
20% OFF$157.64

$126.11

Includes taxes & fees

Superior Room with 2 Double Beds

Non-refundable
All Inclusive
20% OFF$200.79

$160.63

Includes taxes & fees
Premium Room, 2 Double Beds - Photo 1
Premium Room, 2 Double Beds - Photo 2
Premium Room, 2 Double Beds - Photo 3
Premium Room, 2 Double Beds - Photo 4
Premium Room, 2 Double Beds - Photo 5
Premium Room, 2 Double Beds - Photo 6
1/6

Premium Room, 2 Double Beds

This air-conditioned premium room offers a private balcony or terrace, a TV, a telephone and a safe. There is a coffee maker and a free mini-bar stocked with beer and soft drinks. The bathroom includes a hairdryer, bathrobe and free toiletries, and ironing facilities are also provided. A bottle of wine is provided on arrival. Free WiFi is offered only in this category. The premium all-inclusive package consists of buffet meals, snacks, international alcohol and soft drinks, access to the beach lounge bar and a choice of 2 à la carte restaurants. Activities for children and adults, including aerobics, gym access, cycling and nightly entertainment are provided, and non-motorized watersports such as sailing, kayaking, snorkeling and scuba diving are also included. There is a 25% discount for any spa service in the Reef Spa. This package also includes one dinner per guest in the Japanese restaurant located at The Reef Cocobeach. Guests can enjoy a day at The Reef Cocobeach including the All Inclusive service.

27 sqm
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room with 2 Double Beds

Non-refundable
All Inclusive
20% OFF$247.96

$198.37

Includes taxes & fees
Superior Room, 1 King Bed - Photo 1
Superior Room, 1 King Bed - Photo 2
Superior Room, 1 King Bed - Photo 3
Superior Room, 1 King Bed - Photo 4
1/4

Superior Room, 1 King Bed

The spacious double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneAir conditioningHair dryer

Superior Room King

Non-refundable
Room Only
20% OFF$159.36

$127.49

Includes taxes & fees

Superior Room King

Non-refundable
Breakfast Included
20% OFF$176.61

$141.29

Includes taxes & fees

Superior Room King

Non-refundable
All Inclusive
20% OFF$219.77

$175.82

Includes taxes & fees
Premium Room, 1 King Bed - Photo 1
Premium Room, 1 King Bed - Photo 2
Premium Room, 1 King Bed - Photo 3
Premium Room, 1 King Bed - Photo 4
Premium Room, 1 King Bed - Photo 5
Premium Room, 1 King Bed - Photo 6
1/6

Premium Room, 1 King Bed

The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.

27 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premium Room with King Bed

Non-refundable
All Inclusive
20% OFF$266.94

$213.55

Includes taxes & fees

Guest Reviews

7.9
Very Good597 verified reviews
AI Summary

Guests highly rate the beautiful location and frequently praise the friendly staff.

Categories

Cleanliness6.7
Service8.7
Location8.7
Room Quality7.2
Amenities8.2
Value for Money7.7
Food and Beverage7.2
Overall Experience8.7

Select topics to read reviews

V
VitorbrBR
Verified booking
couple
Standard Room
Stayed in Jan 9, 2026

"Good"

6.0
Helpful?
R
robertoarAR
Verified booking
family_with_children
Standard Room
Stayed in Jan 9, 2026

"Excellent"

8.0

La ubicación cerca de la 5ta avenida. El trato de sus empleados. El ambiente natural en donde estan las habitaciones.

Los almuerzos y cenas tendrían que ser mas internacionales. Mejorar el nivel de espectáculos nocturnos.

Helpful?
S
SarahitIT
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"Very Good"

7.0

La struttura molto caratteristica e ben tenuta, all'interno del resort. L'impatto visivo, superata la reception, notevole, il verde che circonda le camere è rigoglioso. La camera, sebbene abbia degli arredamenti in po' datati, ha tutti i comfort necessari e viene pulita (asciugamani compresi) quotidianamente. La formula all inclusive che prevede bevande e utilizzo delle piscine è un buon servizio, il personale è gentile. L'accesso diretto alla spiaggia. L'animazione presente ma non invadente con spettacoli serali di differenti tipologie. Il cibo presente al buffet è molto buono con una scelta molto ricca, ogni giorno.

Lottare la mattina per i lettini in spiaggia perché in numero ridotto rispetto agli ospiti presenti; lettini, per la maggior parte, sfondati e rotti. Condividere la spiaggia con persone esterne alla struttura che invadevano lo spazio tra i lettini dell'hotel alla ricerca di ombra. Le code al ristorante, dovute alla limitata presenza di personale. Il servizio gelato disponibile solo dalle 16 alle 18.

Helpful?
F
FerreirabrBR
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2026

"Voltaríamos"

9.0

Proposta ok, lindo paisagismo e piscinas

Apatia de alguns funcionários no jantar, um inclusive insistiu em negar uma dose de whiskie no all inclusive, somente depois um outro garçon respondeu que ele estava errado e nos trouxe! Neste restaurante infelizmente vimos alguns funcionários desanimados. Em compensação o rapaz do bar da piscina foi sensacional conosco, independente de gorjetas!

Helpful?
H
HmxMX
Verified booking
couple
Standard Room
Stayed in Jan 6, 2026

"Lovely"

10.0

Beautiful, great chef, clean and friendly

One waiter who was told me make reservations at the Chula Vista restaurant where is the restaurant you don’t have to reserve tables. But then another employer who was in charge was super nice and let me stay at my table I have chosen

Helpful?
E
EvelinaarAR
Verified booking
family_with_children
Standard Room
Stayed in Jan 5, 2026

"Exceptional"

9.0

La ubicación en la playa

Helpful?
R
RobertusUS
Verified booking
couple
Standard Room
Stayed in Jan 2, 2026

"We loved all aspects of our stay at the Reef."

10.0

The grounds are gorgeous. We loved the wildlife. There was plenty of variety at the buffets.The staff was very friendly and helpful. There were always available beach chairs when we went to the beach.

Helpful?
J
JenniferfrFR
Verified booking
solo_traveller
Standard Room
Stayed in Jan 2, 2026

"Bon rapport qualité prix"

8.0

Le cadre, le all inclusive, le personnel, l’emplacement

Helpful?
S
Segura huenchucanclCL
Verified booking
couple
Standard Room
Stayed in Dec 31, 2025

"Lo mínimo para un resort"

3.0

Buena playa, personal de buffet, bares y snack bar muy agradables

Instalaciones descuidadas; en recepción no daban respuestas concretas y traspasaban la culpa a otras personas. Restaurantes con reserva mala calidad de instalaciones, comida y servicio.

Helpful?
S
SophieptPT
Verified booking
family_with_children
Standard Room
Stayed in Dec 30, 2025

"Excellent"

8.0

Beautiful gardens and animals. Right on the beach very lovely. Food in buffet and Mexican restaurant was excellent! Stayed for Christmas and 24th evening was wonderful! Best all inclusive food I have ever had.

The smell. Bad drains. The beach some days smelt bad and the water. Worries me if the drains are going into the ocean. Getting a drink was a challenge in the buffet - table service was slow and often 2 drinks arrived 20 minutes later. As I had to ask twice. Kids club doesn’t really exsist - 15 minutes once a day by the pool and they are back. Cant leave the kids with them. After you check in the staff are super pushy to get you to go to the other hotel they promised us a discount off our tour if we went. when we got there they wanted us to be in a 90 minute presentation and wanted credit card details and Id. Not good we left immediately.

Helpful?