Pet Friendly A4 THE CHASE 6 Berth Caravan With Decking

The location of the caravan park and Woody's Bar for the children

The caravan had ants on the floor and in the bedroom, also on some tables. I contacted the owners and the reception and they said it was an issue for the owners. They suggested ant killer which wasn't in the van. This is not acceptable as the children were upset as the cleanliness was terrible! We were advised that someone from maintenance would come to the van but nobody did. We will not be renting this van again

Nothing

Everything it was filthy, Rips in curtains, carpet was filthy black bits falling off everywhere, poo around toilet, wind, inside caravan it sounded like going down the A1 100 mph We did stay there we got another caravan couldn't stay there it's was shockingly BAD

The owners were easy to communicate with, and helped with issues that they were able to help with

Upon arrival, the caravan was quite cold, which is understandable. Unfortunately there was no easy instructions on how to light the boiler. I messaged the owner, who happily provided me with information on how to light it, however, there was no lighter within the caravan so had to purchase one for the stay, which wasn’t too much of a problem, just a little bit of hassle. Same with the hob, it is quite an old oven and hob, so the hob had to be lit with a lighter too. It was however useable once we obtained a lighter. There was no instructions on how to light the gas fire within the living room, so we didn’t get this going and had to use the plug in electric heater. Every night when sleeping was very cold as there was only 1 “radiator” within the caravan, and that was in the main bedroom, but it barely gave out any heat at all. We woke up every morning freezing cold at around 4:30am. The net curtains in the living room and bathroom had rips on them so privacy was compromised. The advert stated central heating, however, there was no central heating within the caravan. The shower head fitting was snapped prior to our arrival and seems like it has been broken for a while according to prior reviews, so it was very difficult to have a shower, especially for my disabled father in law. There was no hoover in the caravan, we couldn’t do any hoovering, which I find pretty poor considering it is a pet friendly caravan and dog hairs can build up over cushions, beds and carpets quite fast. Due to the above issues, we unfortunately decided to come home a day early. Overall the caravan certainly requires a little bit of general repairs and maintenance and upgrades. Also, would definitely benefit from maybe a welcome pack presented on the table that explains all of the basics regarding boiler, heating and cooker. Good for one night, but would look elsewhere for any more than that. Can definitely get much better value for money elsewhere in its current condition.

Nothing the doir was hanging off the wifi didn't work the net curtains was all ripped bo basic cooking facilities and the gas didn't work property

Everythink

Nothing absolutely horrible

Leaving the same day

Location

Hole in curtain,curtain rod hanging off,shower head was broken,broken chair outside,drawer hanging off under the sink,2 holes in bathroom wall,and most worrying of all my 6 year old opened the door and the aluminium door hinges snapped and this could have caused a serious accident if the glass door had fell on the child. Then the owner wanted £150 to fix the door we are going to the media about this because it could have proved to be fatal

Great area, near to the local shops and tourist attractions. Comfortable furniture and good facilities. Ideal for what we were in the local area for. Will stay again.

Unfortunately, the curtains in both bedrooms were falling down, and I managed to secure them overnight. The host may want to think about changing them.

The caravan was close to the reception and fairly easy to find. Perhaps could be a good idea to provide the site map in advance of guests arriving with an overlay on how to find it but it was easy enough. Maybe a note on the booking.com description to send ID directly via WhatsApp as id sent this 2 days before arrival but it had not been received and so I had to call for the key code. Overall the caravan was back to basics, no frills and generally good. We enjoyed our stay but perhaps noted a few areas for improvement

Broken/fixtures & fittings Shower head was just placed in the shower as the holder had broken. I managed to fit this between the two existing rods in there to have an overhead shower. Cooker Cooker does not work without a lighter as no ignition so had to go off site to buy one. We're non smokers so hadn't thought to being one. We've left you a cooker lighter in the cutlery drawer. Bedroom TV No aerial so doesn't work. No batteries in remote. Not a big deal but noted. Living room TV Remote batteries were on their way out, so we bought new and replaced them for you with two spare. Bedroom door knob This was loose and fell off when closing the door. We bought superglue and fixed this back on for you. Spare glue left at the van. Patio furniture One of the chairs looks to be broken or breaking. Cleanliness Single bed room Sweets found under the beds, found by our puppy. Beads under the bed presumably from a broken kids bracelet, again found by our puppy. Kitchen Frying pan and other items have been put in the cupboard (presumably) by another guest and it was still dirty and full of oil and so by the time we'd been out to buy a lighter for the cooker, we came back to find the pans dirty and in need of a good soak and ended up eating elsewhere. May be worth checking the cupboards. Living room Carpet and sofa area stained, though I expect from previous dog owners unfortunately. Bathroom We found a false finger nail behind the bathroom door, thankfully wasnt found by the pup this time. We had a good time, the caravan more of a hub so was ok for what we needed. Perhaps just needs a little refresh and update