Nydsley Hall by Luxury Travel Emproium - 4 Luxury Apartments - 2 with Hot Tubs

not enough lights in the lounge (we had to take one from the bedroom) The heating thermostat NEST did not work. We rang concierge and they quickly gave us a get around, so not a problem there is no cup that will fit in the coffee maker. we used our Thermosflask cup The fridge was set to 2deg and overnight our packet of Rocket leaves became frozen and ruined. The fridge should be set to 4 degrees

It is a really smart property in a great location and Sarah was very prompt in changing us from the penthouse suite to the lodge which we were very grateful for.

There were dead flies all over the window sill in the main bathroom.

Nice and spacious.

The outside seating area . All the cushions were wet. Looked like they hadn't been brought in at any point when it rained. Our room didn't have a wardrobe or a mirror.

Clear instructions

Large bowl in living room collecting dripping water & judging from the dead flies collecting behind the blinds in the living room,the cleaning could be more thorough.

The space, the quality of the furnishings, the bath and the location

Nothing

Nothing

Only 1 bathroom

A lovely flat with a lot of character.

The position is excellent being a short walk into the High Street. It’s a quiet location and the style of apartment is very nice. The dark paintwork in the bedrooms might have been chosen to aid sleep and the beds are firm but comfortable. The hot tub is in a good spot in the large garden but one could be overlooked if the upstairs apartment is occupied otherwise it’s very private. The central heating is very effective.

The maintenance of the building needs addressing. It rained while we stayed here and when it does it rains into the apartment and appears to have done so for some time as the wooden floors are being damaged. We stayed in this apartment in June and informed the company that the bath leaked. We found that it was still leaking this time also. A plumber did come to repair it during our stay. Cleaners do come at the end of one’s stay but it may not be cleaned whilst the apartment is unoccupied as there was a lot of cobwebs and dead bugs in them suggesting it needs a more regular cleaning schedule. It looks like a Nespresso coffee machine is provided but it’s actually a Lavazza machine which takes the less usual coffee pods.