The Aylestone- Leicester City 1 Bedroom Apartment, Free Parking by YO ROOM!

Absolutely nothing, avoid. I wouldn’t even give this a property a 1 star.

I had an extremely disappointing and unacceptable stay at this property. There was no hot water or heating throughout our stay, making the property uninhabitable. No clean linen or towels were provided, and although there was a bath, there was no bath plug, so it couldn’t be used even if hot water had been available. The listing advertised basic amenities that simply did not exist, including WiFi and a washing machine. The oven door was missing, making it unsafe to use. The property was in a very poor state of repair, with broken and damaged areas throughout and faulty flooring that could easily cause injury. There were no fire doors anywhere in the building, which is extremely concerning from a safety perspective. We also found a dead rat outside the property, and inside the property there was damp, a strong smell of smoke, cigarette burns across the carpets, and questionable stains on the sofa, which made the accommodation feel unhygienic. The property was grossly misrepresented by the photos and description, amounting to false advertising. I was over 6 hours away from home and, due to the unsafe and unliveable conditions, was forced to find alternative accommodation in an unfamiliar city at short notice, causing significant stress and inconvenience. To make matters worse, the host was completely unhelpful when these issues were raised and made no attempt to resolve them. Based on the serious safety and hygiene issues, this property appears to be in breach of UK rental and safety regulations. I would strongly advise others to avoid this property.

We chose this property because of its location, the facilities and the onsite parking. According to the photos the flat looked clean, modern, spacious and well equipped. What the photos didn't show were the defects, which became obvious the moment you walked in.

Let's be clear, some things are a matter of taste, and I'm not going to nit-pick about minor faults, e.g. the decor that's a little tired round the edges, provided that things are basically OK and function as intended. However some of the flaws in this flat were downright dangerous; the charred electrical socket, the broken glass bedside lamp with exposed jagged edges; the scalding hot towel rail with no switch and worst of all; the bathroom/shower tiles that were falling/fallen off the wall. We did speak to a very pleasant and helpful man from Yo Rooms who offered us a discount and promised to send somebody round to fix the problems, but unfortunately neither the cash nor man in van materialised. From previous reviews we discovered that the broken bathroom tiles had been an issue for at least six months previously. Lesson learnt; read the reviews!

The size of the apartment

Dangerous property, loose tiles on the floor where I cut my foot. Burnt out socket, missing tiles in the shower will eventually see the electric shower fall in the bath. Left a night early because of curring my foot. Was promised a refund and nothing has happened, instead they tried to say I didn't stay so I couldn't leave an honest review.

It was clean and a good location with off street parking.

Both electric heaters in the living spaces bedroom and open lounge kitchen had no heating due to them not working. I'm sure the host would have known this previously. Had to resort to using a small portable heater, which had to be moved from 1 living space to another.

The place was quite spacious and cosy place. Perfect for my little infant (as he had more items than myself and the wife) so it meant the place wasn't crammed even after we set out out stuff giving him plenty of room to crawl around. I loved the ample light we got through the huge windows first thing in the morning and even in the evening. The facilities were moderate and enough to get us by with functioning microwave, fridge-freezer, toaster and kettle. The shower and general taps gave us hot water but takes a good minute or two (so bear this in mind). The place was nice and warm (possibly because the temperature was 19/20 degrees that weekend) and they did provide fans and an extra heater which was good to have incase of any changes in weather.

The place has huge potential but just needs a bit of a touch-up (woodwork slightly broken, tiling cracked, blinds not fully functioning - strings snapped). The oven and cooker was a no go for us as it was really dirty and messy which was a shame as I was looking forward to using it. There is parking for 3 cars but very tight!