Superbly located 2 bedroom luxury apartment

The location is excellent, right in the heart of the sights. As the property was below street level it was very quiet. Parking options are close by.

Hot water was not operational when we arrived. This was recut within a few hours. The property stated there was a TV which there was not. The wifi internet was not operating and pictures were not on their hangers on the wall but sitting on the floor. It appears the property was being prepared for painting/renovations. Kitchen equipment and utensils were not very clean.

Location

We could not get on the wifi and there was a problem with the boiler so we had no hot water for our entire stay ,also no tv at the property.

Location ...very central and the apartment size good... comfy beds

Certainly not luxury—quite the opposite. It was disappointing to find that many of the issues we experienced had already been reported in reviews from the past two years, including several from last year, yet nothing appears to have been addressed. I also gave the owner the opportunity to respond privately before posting this review, but as others have noted, they do not reply. Cleanliness: Poor from the moment you walk in. The kitchen was in need of a thorough clean, and there was old food left in the freezer. The bathroom was unacceptable; we were unable to use the shower, and the showerhead was filthy. This issue had also been reported by previous guests. The lock on the bathroom door was not working, another problem that had already been mentioned in a 2025 review. There was poor internet connectivity and no TV service. Some of the flooring felt unsafe, and the window surfaces throughout the property were dirty. Would I return? Absolutely not. It is a shame that this property remains listed on Booking.com when the owner appears unwilling to rectify long-standing issues that have repeatedly been highlighted by guests. All it would take is a clean and good manintence management.

Good location

No heat. No hot water. No wifi. Boiler not working. Absolutely zero response from host. No assistance from Booking.com. Flat was not clean, old food in freezer

The location and the beds were comfortable

No hot water. No heat. In thr basement. Felt like a hole. Musty and moody. No wifi. No TV. Nothing worked. Host unresponsive. Mold in the shower and windows. Musty dirty carpets. Dirty cupboards and closets. Nothing was done to help our cold and horrible situation. If there was a score below 1, it would apply to this place.

WIFI doesn't work

Location is convenient.

Flight of stairs down . Too many things not working and most importantly, host did not answer to any of my questions to the problems when I checked in . Had to find own solution to get things worked. It's horrible . Example of problems: hot water in shower not working , and only had hot water for awhile after resetting the boiler. Water kettle was full of limescale and we had to descale it ourselves . Floor is so sticky. And with a non responsive host without support is just a terrible experience with this stay . Sharing this to people with intention to stay at this accommodation. Heads up .

Superb location, lovely and clean, comfy beds, well equipped kitchen, spacious.

The WiFi was not working and the phone reception was very poor in the apartment. I’m sure this will quickly be remedied and it would not put me off booking again as everything else was superb. Visitors with mobility issues may wish to know there are steps down to the apartment.

Location was fab.

Hard to find, as the postcode took us to different road. When we got in, there was no TV on the wall but remote controls on the windowsill. WiFi didn’t work. There was a speaker but that didn’t work either. The hot water didn’t work. As requested by the host, we were going to use tin foil to cook but there was none provided and couldn’t stand to sit in silence in the room so ended up out more. There was no reply from the staff even though I messaged through booking.com, message and called them 6 times. The stairs leading down to the house itself were VERY steep and warning of this would have been nice due to my 80 year old grandma being with us. There were moths in multiple places and the floor board was lifted in the hallway which was very dangerous. Overall would not recommend staying here even though the location is good.

The location

Communication with host, called number several times with no answer or call back, why provide contact details if you are just going to ignore your tenants. No hot water in the property, not ideal with 2 young children after a long journey. No tv not ideal again. Hole in the entrance hall floor my youngest tripped on it and the heating was on full blast so when we woke in the morning it was nearly 28 degrees but atleast that made up for the cold showers. Lastly the WiFi didn't work.